Senior Administrator | Hertfordshire Community NHS Trust

Responsibilities

• Provide a comprehensive, professional, and confidential administrative and secretarial service to the Community Beds Leads using organisational ability in terms of administrative systems and demonstrating a high level of initiative and motivation.
• Work in a managed rather than supervised environment, responsible for managing and prioritising own workload.
• Work effectively across the inpatient units, maintaining good communication and information sharing.
• Organise and coordinate meetings for members of the team including liaising with other departments alongside other members of the Administration team.
• Liaise closely with the Service Leads and take appropriate action in their absence, for example, giving procedural and non-clinical advice and information to staff and patients including outside agencies and passing matters on.
• Provide effective communication when dealing with the team and outside agencies.
• Participate and contribute to the maintenance, evaluation, and continuing development of the service, including the use of SystemOne.
• Answer telephone calls.
• Liaise with external providers.
• Arrange appointments.
• Support clinicians in administration tasks.
• Work with the clinical systems database SystemOne and other systems.
• Update and oversee databases.
• Take minutes for meetings.
• Manage rostering.
• Conduct audits.

Benefits

• Regular appraisal, personal development, planning and opportunities for continuing professional development.
• Opportunities to work closely with a multi-disciplinary team and learn from others.
• 27 days annual leave, 29 days if you have worked for the NHS for 5 years and 33 days if you have worked for the NHS for 10 years, in addition to 8 days bank holidays, based on full-time hours.
• Entitlement to the NHS pension scheme.

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