Senior Technology Risk Analyst

Company: Pacific Life
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Location: London
Job Description:

Job Title

Senior Technology Risk Analyst

Job Description

We collaborate with clients across Europe, Asia, Australia and North America, specialising in risks associated with Life, Critical Illness, Income Protection, Hospital Cash and Longevity products. Our clients are insurance or reinsurance companies looking for a new and innovative approach to taking risks. With the security and financial strength of a parent company that has been around for over 145 years and a mutual holding company as our ultimate parent, we are not constrained by short-term thinking; therefore, allowing us to be free to pursue the right course for our clients and our business. Underlying our philosophy is an intelligent approach to taking risks. By recruiting top quality staff and investing in the latest analytical technologies, we believe we are well placed to make those decisions.

The Role

We have an exciting permanent opportunity available within the Division Centre Technology Risk team, based out of our London office. This role is suited to an experienced professional seeking to deepen their expertise in Technology Risk within a global organisation. You will play a key role in delivering risk management activities, providing subject matter expertise, and driving improvements across technology, risk frameworks, and emerging areas such as AI.

Responsibilities

  • Coordinating with global professional colleagues to identify risks and assess potential financial, reputational, and operational impacts.
  • Analyse and manage incidents and operational events, identify root causes and systemic control weaknesses using data analytics, and drive action plans with effective monitoring, escalation, and senior management reporting focused on optimisation and efficiency.
  • Help define and maintain key risk indicators, including exploring automated data feeds and AI‑driven insights, assist in preparing reports to divisional senior Technology management, Operational Risk & Resilience, and the Operational Risk Management Committee.
  • Participate in working groups on specific technology risk topics (e.g. cyber, IT asset management, data management and governance), including the safe adoption of emerging technologies such as AI.
  • Provide SME input and support to the Technology team regarding risks, issues and operational events logged in our GRC platform, including opportunities to enhance data quality and workflow automation.
  • Support Technology by acting as a point of contact and “bridge” between them and other lines of defence, such as Operational Risk, Internal Audit, and External Audit.
  • Drive the modernisation of technology risk processes through the use of automation, data analytics and AI‑enabled solutions (e.g. process automation, intelligent risk assessments, enhanced reporting).
  • Identify opportunities to improve efficiency, scalability and consistency of risk processes, and support the design and implementation of solutions where appropriate.
  • Support client engagement teams through responding to technical due diligence requests from current and potential clients.
  • Perform risk assessments of new technologies entering the environment, including AI/ML solutions, ensuring that risks are identified and appropriate controls are in place.

Skills, Knowledge & Experience

Required

  • Minimum 4 years’ experience of working within a risk/audit function.
  • A solid understanding of current technology capabilities, including AI/ML concepts and their associated risks, and a keen interest in staying abreast of emerging technology trends (e.g. AI, automation, quantum computing).
  • Knowledge of and experience of implementing leading technology risk frameworks and practices (e.g. ISO27001, COBIT, NIST) and supporting methodologies.
  • Experience or demonstrable interest in applying data analytics, automation, or AI tools to improve risk management processes and reporting.
  • Ability to manage own time and work to strict deadlines.
  • Strong organisational, analytical and stakeholder management skills.
  • Detail oriented and well‑organised with ability to work independently.
  • Experienced in collaborating at all levels of an enterprise.
  • Effective written and verbal communication from technical team direction to senior management presentations.
  • Experience with undertaking RCSA or similar risk and controls assessments/audits.
  • Creativity and initiative in work product, positive and helpful attitude proposing solutions to resolve problems.
  • Ability to work flexibly to support colleagues that operate out of multiple locations / time‑zones.
  • Proficiency in using standard work environment software, such as Microsoft Office Suite.

Desired

  • Risk/IT professional certification such as CISA, CRISC, CPA, CISM, Six Sigma.
  • Experience of working within the Insurance / Reinsurance industries.
  • Degree within an IT related or similar discipline.
  • Understanding of GRC platforms (e.g. Archer).
  • Comfortable operating in a dynamic, evolving environment with competing priorities.
  • Confidence working with incomplete information and forming reasoned risk‑based conclusions.
  • Experience applying judgement over checklist driven compliance, with an ability to prioritise risk proportionately.
  • Exposure to AI governance, model risk management, or emerging regulatory expectations relating to AI.

Benefits

Leave

  • 25 days of annual leave with option to buy/sell more days
  • Adoption and fertility leave
  • Generous enhanced parental leave

Healthcare

  • Comprehensive private insurance coverage for employee and dependents
  • Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
  • Optical benefits

Savings & Retirement

  • 15% combined employee/employer contributions

Wellness

  • Subsidised gym membership
  • Access to Employee Assistance Program
  • Cycle to Work and Electric Car Salary Sacrifice Scheme
  • Time off for volunteering
  • Charitable matching of employee donations

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Posted: May 31st, 2026