Project Support Analyst

IT Project Support Analyst

Contract / Rate: £Market Rates Duration: 6 months + extension. Location: Leeds/Bradford – 3 days onsite so people who can commute are preferred.

A Project Support Analyst is required to join our client’s Infrastructure Delivery team. The role will support the planning, management, and delivery of infrastructure replacement projects, including:

• Cloud migration solutions
• Peripheral refresh programmes
• Client hardware and software solutions

Project Manager Deliveries Supported

• Server infrastructure migrations from an on-premise data centre to a cloud infrastructure platform
• A Peripheral refresh programme across a large estate
• A Java upgrade across cloud platform services

Key Responsibilities

• Work across the business with a focus on Infrastructure Services, coordinating with IT teams and external suppliers to agree and deliver detailed plans
• Support the Project Manager with planning, risk and issue management, stakeholder engagement, resource coordination, service transition, support, and business readiness
• Build strong working relationships with Business and IT teams, matrix-managing contributors to ensure successful delivery
• Support the planning and execution of cutover and back-out rehearsal activities

Required Skills & Experience

• Be an experienced Project Support Officer with a strong delivery track record
• Have experience working in large technology operations
• Have experience around hardware refresh and cloud software upgrade programmes
• Demonstrate excellent stakeholder management skills, including engagement with senior management
• Possess strong verbal and written communication skills
• Be comfortable working under pressure in a fast-paced, changing environment
• Have experience supporting delivery in a multi-supplier landscape
• Be familiar with both Waterfall and Agile delivery methodologies
• Have experience working within different governance frameworks
• Demonstrate strong reporting, data analysis, and change management skills

Essential Technical Skills

• Advanced spreadsheet skills
• Data analysis capability
• Change request management
• Plan maintenance and progress tracking
• Production of clear project reporting for stakeholders

Essential Soft Skills

• Highly organised and structured
• Strong communicator who builds effective working relationships
• Proactive, flexible, and “can-do” attitude

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