Patient Experience Lead: Drive Trust-wide Insights

NHS Business Services Authority is looking for a Patient Experience Lead to provide expert support for PALS and FFT, manage complaints, and enhance patient experience processes. This role requires strong analytical and communication skills, and the ability to collaborate across departments.

Essential qualifications include relevant professional knowledge and experience in patient experience, along with a proven track record of managing sensitive situations. The position is on site in Southall, England.

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