Communication and Engagement Lead
We have an exciting opportunity for a Communication & Engagement Lead to join the River Resilience team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
Location: West Yorkshire / Hybrid Working. This role will initially be based in Bradford but we will be moving our office to Leeds Valley Park in summer 2026, so you will be based there in the future. The role also requires some travel across our sites.
Work type: Permanent. 37 hours per week, Monday – Friday.
What we do
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers mean that this is an exciting time to discover opportunities within the water industry. The Partnership & Sustainability team is a key part of how we plan to meet the changing expectations of customers and regulators.
Benefits
- Competitive salary (£38,456 – £48,080)
- Eligible for a Company Car or Cash Allowance (£3,000 per annum).
- Annual incentive related bonus (up to £1,000).
- Attractive pension scheme (up to 12% company contribution).
- Development opportunities in line with the Communication & Engagement Lead progression plan.
- 25 days annual leave plus bank holidays plus 2 extra wellness days.
- Health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
- Retail savings scheme.
- Online GP service, cycle to work scheme, gym membership discounts and more.
Where you fit in
As our Communication & Engagement Lead you will:
- Lead the Communications & Engagement Working Group for our flagship Partnership, Great Yorkshire Rivers (GYR), coordinating experts across partner organisations.
- Act on behalf of the partnership, representing shared values and goals.
- Provide regular updates to key stakeholders and maintain strong partner engagement.
- Develop, maintain, and deliver an effective Communications & Engagement Strategy for the Partnership.
- Design and implement a multi-level engagement approach across national, regional, catchment, and community levels.
- Ensure all communications and engagement activity is aligned with approved budgets and delivery plans.
- Work collaboratively to procure services and resources as required.
- Build and maintain strategic partnerships across sectors to support delivery and growth.
- Engage communities, volunteers, and stakeholders in activities, events, and initiatives.
- Support supply chain engagement to raise awareness and create opportunities.
- Lead the development and delivery of education programmes and supporting resources.
- Agree and deliver plans for community benefits, including recreation, heritage, and environmental outcomes.
- Act as the primary contact for all GYR communications and engagement activity.
- Ensure delivery of consistent, high-quality communications across all channels and partners.
- Develop and manage proactive and reactive communications processes.
- Promote and grow the Partnership’s brand, reputation, and visibility regionally and nationally.
- Manage and optimise communication channels, including website, newsletters, and email campaigns.
- Develop and maintain stakeholder engagement plans, including mapping and analysis.
- Monitor, measure, and report on GYR communications and engagement performance.
- Share insights and best practice to drive continuous improvement.
- Ensure delivery of agreed plans within governance, budget, and approval processes.
- Lead the development and delivery of key engagement outputs and programmes.
What skills & qualifications you will need
- Proven experience leading communications and engagement activity across multiple organisations or partnerships.
- Strong ability to facilitate collaboration between partners and coordinate specialist teams.
- Experience developing and delivering clear, effective communications strategies.
- Demonstrated ability to design and deliver engagement at national, regional, and community levels.
- Experience managing stakeholder engagement, including volunteers, communities, and supply chain partners.
- Ability to measure, evaluate, and report on communications and engagement performance.
- A strong understanding of proactive and reactive communications processes.
- Ability to build and maintain strategic relationships whilst managing brand, reputation, and consistent messaging.
- Experience leading teams or directing specialists, including oversight of budgets.
- Relevant professional background in communications, engagement, partnership development, or similar.
- Degree (or equivalent experience) in a relevant field.
- Hold a Full UK driving licence, with willingness to travel.
We support flexible working patterns and job sharing options when possible to help you balance work and home life.
Closing and application information
The closing date for this role is the 28th of June 2026.
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