Customer Selections and Analytics Consultant

Customer Selections and Analytics Consultant

Utilise your excellent SQL knowledge, further developing your marketing career. Play a pivotal role in delivering customer selections across NFU Mutual in a hybrid working environment, 80% from home and 20% at our Head Office in Stratford‑upon‑Avon.

About the role

• Develop and deliver customer selections for marketing, research, and service communications.
• Build and maintain self‑serve dashboards for campaign evaluation, providing clear, actionable insights that empower stakeholders to make data‑driven decisions.
• Harness expertise in SQL and advanced statistical methods to produce accurate customer selections, ensuring compliance and optimal targeting aligned with key business strategies.
• Serve as the go‑to SME for sourcing, analysing, and delivering customer data for selection activities, ensuring efficiency and accuracy in every analysis and report.
• Work closely with internal teams and stakeholders to understand needs and objectives, offering expert guidance and solutions that deliver tangible business value through insightful presentations, dashboards, and selection designs.
• Communicate complex data insights in an easily understood way to stakeholders at all levels, ensuring that every project is executed on time, to specification, and with measurable outcomes.

About you

• Hands‑on experience with SQL for querying, analysing, and managing large datasets.
• Experience with data visualisation tools, particularly Power BI, to create insightful and visually appealing reports and dashboards.
• Previous work in a marketing team environment with a strong track record of delivering results through data analysis and strategic decision support.
• Experience managing a variety of stakeholders, tailoring your approach to meet their unique needs and ensuring alignment with business objectives.
• Customer‑mindset, always thinking about how to deliver value for customers and ensuring that the data you provide supports customer‑centric decision‑making.
• Excellent communication skills, both verbal and written.
• Strong attention to detail, ensuring all work is accurate, high‑quality, and aligned with business goals.
• Fantastic analytical skills, excelling at interpreting data and translating it into insights that drive business decisions and strategies.

At NFU Mutual, we support an inclusive workplace and value all differences that make us unique. We are a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory, and we welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation or socioeconomic background.

Benefits and Rewards

• Salary – up to £50,000 depending on experience
• Annual bonus (up to 17.5% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + a buy/sell/save holiday trading scheme
• Family‑friendly policy to help balance work and family responsibilities
• Access to savings at high‑street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan – cashback for dentist, opticians, physio and more
• Voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee volunteering – volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover – 4× salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies
• Salary sacrifice employee car scheme – subject to eligibility

#J-18808-Ljbffr…