Business Partner Sr Lead, Employee Relations

Company: FIS Banking Solutions UK Limited
Apply for the Business Partner Sr Lead, Employee Relations
Location: London
Job Description:

Employee Relations Advisor Specialist

9 Month FTC

What you will be doing:

As an Employee Relations (ER) Advisor Specialist you will work as a trusted advisor with line managers across the business, providing advice and guidance on UK employee relations matters in accordance with our policies and procedures, to ensure a fair and consistent approach.

Key Responsibilities:

  • Provide expert guidance to management on employee relations matters including disciplinary, performance, grievance and flexible working, ensuring compliance with employment law and company policies.
  • Conduct thorough investigations into intricate, HR-related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions.
  • Manage consultation actions such as TUPE and redundancy consultation (both collective and individual consultation).
  • Handle sensitive, in-depth, involuntary terminations.
  • Deliver training programs for managers on employee relations topics, such as conflict resolution and effective communication.
  • Policy coaching for managers on performance management, disciplinary and flexible working process.

What you will need:

  • Conflict Resolution/Negotiation: Robust ability to mediate disputes and negotiate agreements effectively.
  • Knowledge of Employment Law: Strong in-depth understanding of UK employment law.
  • Problem Solving: You approach challenges with a solution-focused mindset, able to identify issues and develop effective solutions.
  • Empathy: Ability to understand and share the feelings of others, fostering a supportive work environment.
  • Active Listening: Excellent listening skills to fully understand and address employee concerns.
  • Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively.
  • Organisational Abilities: Exceptional organisational skills to manage multiple tasks and priorities efficiently.
  • Strategic Oversight: Ability to provide strategic direction and oversight in employee relations matters.
  • Microsoft Office Proficiency: Proficiency in Office applications like Excel and Word.
  • Confidentiality: Demonstrating an ability to work with confidential information.
  • Attention to Detail: Analytical, interpersonal, organisational, and problem-solving skills.
  • Cross-Functional Teamwork: Working effectively in a cross-functional team environment.
  • Data Analysis: Ability to draw accurate conclusions from raw data.
  • Interpersonal Skills: Ability to interface with all levels of employees.
  • Flexibility: Ability to prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment.
  • Judgment and Business Acumen: Sound judgment, business acumen, influencing skills, and proactive approach to address sensitive employee issues.
  • Years of Experience: Minimum of 7 years in an employee relations specialist or HR generalist role.

Benefits:

  • Competitive salary and benefits.
  • Flexible and creative work environment.
  • Diverse and collaborative atmosphere.
  • Professional and personal development resources.
  • Opportunities to volunteer and support charities.

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Posted: May 31st, 2026