SaaS Implementation & Onboarding Lead

Jack & Jill is seeking a Product Implementation Associate in London, UK to bridge sales and engineering for customized software solutions. The role focuses on owning the entire customer lifecycle, ensuring rapid time-to-value in complex regulated industries.

As an early-hire in a high-growth SaaS environment, you will engage with founders, shape product strategy, and manage customer success. Candidates should have 3+ years in customer success or implementation and experience in data migrations.

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