Head of Marketing

Company: Zendbox | eCommerce Fulfilment Specialist
Apply for the Head of Marketing
Location: Whetsted
Job Description:

Overview

Zendgroup owns and operates a growing portfolio of high‑performing businesses, including Zendbox, Zendlabs, Zendpack, and Zendstudios. We are seeking an experienced Head of Marketing to lead marketing strategy and performance across the Group.

Responsibilities

  • Own the Group‑wide marketing strategy and be accountable for marketing’s contribution to growth.
  • Define and own the Group marketing strategy, roadmap, and priorities.
  • Apply clear positioning and messaging across Zendgroup and its portfolio businesses.
  • Translate Group objectives into focused marketing plans with clear commercial outcomes.
  • Act as a senior marketing voice within the leadership team.
  • Own marketing KPIs linked to pipeline, revenue, customer acquisition, and brand growth.
  • Partner with the Sales team to drive demand generation, lead quality, and conversion.
  • Decide where to invest (channels, content, markets, tools) to maximise return.
  • Ensure marketing activity supports both short‑term performance and long‑term brand building.
  • Lead and develop a blended team of in‑house marketers, freelancers, and specialist agencies.
  • Design the right team structure and capabilities as the Group grows.
  • Continue to build on the high‑performing content and campaign engine we’ve put in place for our multiple Group businesses.
  • Set high standards for processes and ways of working across marketing.
  • Own brand consistency, tone of voice, and quality across all touchpoints.
  • Oversee content strategy, campaigns, PR, events, and communications.
  • Ensure marketing output reflects the ambition and credibility of the Group.
  • Own and manage marketing budgets at Group level.
  • Track performance, ROI, and effectiveness across channels and businesses.
  • Report clearly on results, insights, and recommendations to senior leadership.
  • Continuously improve through testing, learning, and optimisation.

Qualifications

  • Proven experience in a senior marketing leadership role (Head of Marketing, Marketing Manager, or equivalent).
  • Experience operating in complex, multi‑brand or B2B/eCommerce environments.
  • Strong understanding of brand, demand generation, and performance marketing.
  • Track record of owning strategy and delivering growth outcomes.
  • Experience building and leading teams, agencies, and partners.
  • Commercially astute, confident working with revenue targets and leadership teams.
  • Comfortable making prioritisation decisions in fast‑moving environments.
  • Skilled at reporting on metrics, data, and insights (preferably with HubSpot experience).

Personal Qualities

  • Strategic, decisive, and outcome focused.
  • Credible and confident working at leadership level.
  • Collaborative, pragmatic, and low‑ego.
  • Able to balance long‑term thinking with short‑term delivery.
  • Motivated by building something meaningful and scalable.

Benefits

  • Competitive salary (DOE).
  • Hybrid working – 2‑3 days per week in our Paddock Wood office.
  • A senior role with real influence across a growing Group.
  • The opportunity to shape marketing as a true growth engine.
  • A collaborative, ambitious culture with room to build and lead.

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Posted: May 31st, 2026