Program Director- Banking Client Experience

Company: Vallum Associates
Apply for the Program Director- Banking Client Experience
Location: Sheffield
Job Description:

Program Director- Banking Client Experience

Program Director- Banking Client Experience

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Location: Sheffield (3 days/week Onsite)

Duration: 6months+

Banking Client Experience Required

Job Overview:

We are seeking a strategic and delivery-focused Program Director to lead large-scale transformation initiatives within the banking sector, focusing on IT infrastructure modernization, application transformation, and digital enablement. The role demands an expert who has successfully managed multi-million-pound programs, working with diverse stakeholders, delivering complex change, and driving enterprise-level outcomes in highly regulated environments.

Key Responsibilities:

  • Lead the end-to-end delivery of major transformation programs across infrastructure, cloud migration, and application modernization.
  • Drive program strategy, planning, governance, and risk management aligned to business goals and regulatory compliance.
  • Collaborate with CIOs, business heads, and senior stakeholders to define transformation roadmaps and key deliverables.
  • Manage program budgets in excess of £20M+, with full accountability for cost, scope, schedule, and quality.
  • Oversee delivery teams including architects, engineers, vendors, and PMO teams to ensure milestone achievement and integration of all workstreams.
  • Ensure transformation efforts enable business agility, reduce technical debt, and support future-state digital banking platforms.
  • Engage with 3rd-party vendors, cloud providers, and SI partners for delivery assurance and contract management.
  • Establish and report on KPIs, benefits realization, and post-implementation reviews.

Required Skills & Experience:

  • 15+ years of experience in IT, with at least 7+ years in program leadership of enterprise-scale transformation projects.
  • Proven experience delivering in banking or financial services environments, preferably Tier-1 institutions.
  • Demonstrated success leading IT infrastructure transformation, including data centers, networks, cloud, and end-user computing.
  • Strong background in application modernization – legacy to cloud-native, containerization, or replatforming.
  • Deep understanding of governance frameworks, regulatory compliance (e.g., FCA, PRA), and risk management.
  • Strong financial acumen – capable of managing large budgets and making ROI-driven decisions.
  • Excellent stakeholder management and communication skills – adept at influencing C-suite and managing resistance.
  • Proficiency in Agile, SAFe, and traditional Waterfall methodologies.
  • Certification in PMP, PgMP, MSP, or equivalent is highly desirable.

Senior Delivery Consultant

Office: 02033759240

Email: psharma@vallumassociates.com

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Project Management

  • Industries

    Banking

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Posted: May 31st, 2026