Overview
general manager | full time | various locations across london. three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. with over 165 restaurants, we are looking for a general manager to join us on our continuous journey to nourish us all from bowl, to soul.
The role
as a general manager, you’ll inspire your team to go the extra mile for our guests, keeping expectations + standards high. you will be continuously coaching + developing your team to be the best they can be whilst driving your restaurant performance and deliver amazing results.
Responsibilities
- prioritise cultivating a positive + inclusive work culture through emotional intelligence, inspiration, and effective delegation. your ability to influence and empower emerging leaders shines through as you provide brilliant training, coaching, and mentorship.
- dedicated to excellence in guest experience, you ensure that every interaction reflects exceptional service, whether through your own efforts or by equipping your team with the necessary skills and mindset.
- strong financial acumen encompassing budgeting, inventory management, labour management, and strategic marketing. you meticulously analyse data to drive key business decisions and embody a culture of continuous improvement.
- focus on building and nurturing your team, from recruitment to ongoing development, you are committed to fostering personal and professional growth among your team members.
- care about creating an inclusive environment where your team feel respected and that they belong, allowing them to nourish and flourish in their role and career.
- forward-thinking problem solver, able to think on your feet and make quick decisions.
Qualifications & expectations
note: the original text provides responsibilities and expectations; ensure leadership capabilities, guest experience focus, financial acumen, and team development are demonstrated. (No additional dynamics added beyond the sourced content.)
Welfare & Benefits
- bonus scheme – up to £8,000 a year bonus opportunity
- access up to 30% of your earnings before payday with Wagestream
- wagamama food allowance
- private medical insurance
- free food on shift – any item from our menu; plus 50% off outside of work
- industry-leading family-friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
- be the first to experience our brand-new menus
- wagamama parties throughout the year with VIP guests
- national recognition programme
In addition to these benefits, we offer pension, holiday, training, cycle to work, retail + leisure discounts, discounted gym memberships, and long service awards.
#J-18808-Ljbffr…