Complaints Resolution Specialist — Hybrid Impact

hireful is seeking a Complaints Resolution Partner in Peterborough with a hybrid work model. In this role, you will assist customers experiencing issues and help find positive solutions. You will handle complaints with professionalism while ensuring compliance with Ombudsman regulations.

Ideal candidates will possess complaint handling experience in a regulated setting, strong communication skills, and a focus on detail. The position offers part-time hours and several benefits including 28 days holiday and health support.

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