Campaign Delivery Lead – Multi-Channel Growth & ROI

Our client is a much loved multi-site retailer who are growing quickly, with new sites opening across the country this year.

They are now recruiting a Head of Campaign Delivery who can manage high quality and well executed marketing activity across all channels.

The role is suitable for an agency on in-house marketer who has experience ensuring that campaigns are planned properly, delivered on time, activated consistently and measured against KPIs, managing a talented in house team of channel experts.

The Role

• Plan and deliver integrated marketing campaigns across digital, CRM, social, loyalty and content channels.
• Manage campaign timelines, briefs, approvals and reporting to ensure smooth execution.
• Work closely with senior leadership to support revenue-driving activity, campaigns, events and local marketing initiatives.
• Lead and support channel specialists, ensuring consistent delivery and collaboration across teams.
• Monitor campaign performance, analysing engagement, traffic and ROI.
• Coordinate creative and content production to ensure assets are on-brand and delivered on time and in budget
• Drive CRM and loyalty activity to increase customer engagement, repeat purchase and database growth.
• Improve marketing processes and ways of working across the department.

The Person

• Strong understanding of CRM, digital marketing, social media and content.
• Experience managing or mentoring marketing teams.
• Excellent organisational and project management skills.
• Commercially aware with the ability to connect marketing activity to business performance.

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