Privacy Manager (Advisory)

Privacy Manager (Advisory)

Department: Compliance.

In this role you will deliver strategic guidance and lead business transformation by embedding privacy by design and by default across the group’s operations. You will support the Group Data Protection Officer in defining strategy, governance, training and in delivering the Data Protection Programme.

Responsibilities

• Maintain an expert knowledge of all relevant legislation, regulation, industry guidelines and technical documents.
• Act as a subject‑matter expert for all Data Protection issues.
• Maintain a broad understanding of compliance processes such as AML and Responsible Gambling.
• Provide commercially aware advice and support, based on expert knowledge, industry best practice and evidence.
• Create and maintain documented processes, procedures and training materials for staff education and awareness across the group.
• Deliver training across the group.
• Update and create privacy policies.
• Work with the Group Data Protection Officer to develop the privacy function in the UK, Spain, Malta and other operating countries.
• Create and develop GAP analyses for operating countries.
• Embed Privacy by Design across the organisation.
• Support the team on DPIAs, data subject rights requests, record of processing activities and other BAU activities.
• Work with the Group Data Protection Officer on incident and breach management.
• Manage key stakeholder relationships and ensure delivery of appropriate business and technical controls.
• Assist the Group Data Protection Officer with strategy creation and personal data risk management.
• Provide expert input into third‑party assurance, data governance and data protection projects.
• Create and maintain internal records and logs of control status, overall compliance levels, consent management and records of processing activities.
• Work closely with IT/IS teams to ensure compliance with Article32 of the GDPR.
• Act as a proactive advocate and brand ambassador for the Privacy Programme across the business.
• Assist with ad‑hoc duties as required.

Qualifications

• Clear, confident written and verbal communication skills.
• Collaborative mindset and ability to work smoothly with cross‑functional teams.
• Strong organisational skills with the ability to manage multiple projects.
• Exceptional attention to detail and commitment to high‑quality work.
• Adaptability and composure in fast‑moving environments.
• CIPP/E accreditation and possibly CIPM.
• Experience providing specialised training to stakeholders and colleagues across all levels of the business.
• Experience running incident or breach risk assessments and advising on remedial action.
• Experience using and configuring third‑party privacy programme software.
• Ability to create and document operational processes and procedures.
• Stakeholder management experience.
• Experience leading data protection projects.
• Knowledge of information security or cyber security with a privacy‑first mindset.
• Experience monitoring data protection controls and identifying risks.
• Interest in the gambling sector and its unique challenges.

Desirable Skills

• In‑depth knowledge of sports betting markets, odds calculation, betting types and market trends.
• Previous experience in the online gaming or casino industry with a strong understanding of player behaviour and regulations.
• Familiarity with gambling regulations and compliance requirements in various jurisdictions.
• Experience developing and executing customer retention strategies.
• Relevant degree such as law or regulation.
• Experience working in the gambling sector or for a regulatory body.
• In‑depth experience in defining and delivering business transformation and remediation.
• Experience with architectural frameworks.
• Knowledge of ISO27001/2, ISO27002, ISO27702.
• Understanding of project and programme methodologies.
• Creative problem‑solving skills.
• Knowledge of wider regulatory requirements, including gambling regulation and AML.
• Knowledge of auditing and third‑party assurance.
• Knowledge of data governance best practices.

Benefits

• Learning and development programmes to support career growth.
• Performance feedback and support through a dedicated tool.
• Employee Assistance Programme with resources for you and your family.
• Private health care, dental coverage, life assurance and income protection.
• Retail discounts.

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