Department: People
Location: Etihad Campus
Description
This role is a key addition to the Talent Acquisition team, supporting the delivery of high-volume and operational recruitment across the Etihad Campus. In this role you will be working closely with the Talent Acquisition Manager, you will take ownership of day-to-day recruitment activity, with a strong focus on casual and large-scale hiring, while also supporting permanent recruitment and wider people initiatives.
This is a fast-paced, hands‑on role, ideal for someone who thrives in high-volume environments and is looking to step into a broader, more impactful position within Talent Acquisition.
You will act as a key point of contact for hiring managers and play a critical role in ensuring we attract, assess, and onboard the right people to support a growing and evolving operation.
This is a full-time, 12-month fixed‑term contract, supporting a period of high recruitment activity and operational growth across the Etihad Campus.
Key Responsibilities
- Casual & High-Volume Recruitment Lead end-to-end recruitment for casual roles across Hospitality, Retail, and Culinary, managing high-volume campaigns and assessment days while building strong talent pipelines for peak periods.
- Permanent Recruitment Support Support hiring across permanent roles, partnering with hiring managers on briefs, screening, and delivery while ensuring a consistent, high-quality candidate experience.
- Recruitment Operations & Process Improvement Maintain ATS accuracy, oversee onboarding activity, and drive improvements to recruitment processes, efficiency, and candidate journey.
- Compliance & Best Practice Ensure all recruitment activity meets UK employment legislation and internal standards, with a strong focus on RTW, DBS, and fair, inclusive hiring practices.
Skills, Knowledge & Expertise
Essential
- Proven experience in recruitment, ideally within a high-volume or operational environment
- Experience recruiting for frontline roles (e.g. hospitality, retail, catering, events, or similar)
- Ability to manage multiple roles and campaigns simultaneously in a fast-paced environment
- Solid understanding of the end-to-end recruitment process, including screening, interviewing, and offer management
- Experience using an ATS and managing candidate pipelines effectively
- Highly organised with strong attention to detail, particularly around compliance (RTW, DBS, onboarding)
- Proactive and hands‑on approach, with the ability to take ownership and solve problems independently
Desirable
- Previous experience within hospitality, events, stadium, or arena environments
- Experience managing casual workforce recruitment and large-scale hiring campaigns
- Experience running or supporting assessment days / recruitment events
- Understanding of seasonal or event-driven workforce planning
- Exposure to working in a multi-site or complex operational business
- Basic data analysis skills (e.g. reporting on recruitment metrics, pipeline tracking)
Job Benefits
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Access to discounted Tickets at Co-op Live subject to availability
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Employee Discounts Platform (Blackhawk) – cashback and savings across major retailers
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
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