Sortation Manager

Position: Sortation ManagerContract Type: Permanent – 45 hoursLocation: RuncornShift: Mon – FriJoin the UK’s Premier Parcel Delivery CompanyAt Evri Premium, we’re looking for a high-performing Sortation Manager to lead and deliver excellence across our fast-paced sortation operation.This is a critical leadership role where you’ll drive performance, manage large teams, and ensure parcels are processed safely, efficiently, and accurately—all while maintaining the highest service standards.About the RoleYou’ll take full ownership of the sortation operation, ensuring all activity meets operational targets while continuously improving productivity, quality, and cost efficiency. You’ll play a key role in protecting revenue, maintaining compliance, and driving a high-performance culture.Key ResponsibilitiesOperational ManagementOversee daily sortation activities to consistently achieve performance targets Manage parcel flow to ensure on-time processing and dispatch Monitor and drive KPIs including productivity, accuracy, and throughput Strengthen revenue protection by identifying and reducing financial risks, inefficiencies, and process gapsPeople Leadership Lead, coach, and develop a team of supervisors and operatives Plan and manage labour effectively, including shift and resource allocation Conduct performance reviews, coaching, and disciplinary processes Ensure operational continuity by managing short-notice resourcing needs Promote engagement, wellbeing, and a positive team cultureHealth & Safety Ensure full compliance with all Health & Safety policies and procedures Lead by example to promote a strong safety-first culture Investigate incidents and implement corrective actionsQuality & Compliance Maintain high standards of accuracy and service delivery Ensure compliance with company policies, legal requirements, and operational standards Support audits and drive improvements where requiredContinuous Improvement Identify and implement improvements across efficiency, productivity, and cost Drive operational improvement initiatives and embed best practicesStakeholder Management Work collaboratively with transport, final mile, planning, and customer service teams Provide clear performance updates to senior leadership Partner with other sites to share best practice and ensure consistencyWhat We’re Looking For Proven experience in a high-volume logistics, warehouse, or sortation environment Strong leadership and team management capability Experience delivering performance through KPI management and process improvement Excellent organisational and problem-solving skills Strong analytical ability with experience interpreting performance data Solid understanding of Health & Safety legislation Confident communicator with strong stakeholder management skillsAt Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.We are Evri. Where everyone is welcomeWe’re excited for the future. Let’s deliver it together….