**Additional Information**
**Job Number** 26065362
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis London, 37 Conduit Street, London, United Kingdom, United Kingdom, W1S 2YFVIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20London%2C%2037%20Conduit%20Street%2C%20London%2C%20United%20Kingdom%2C%20United%20Kingdom%2C%20W1S%202YF)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Night Butler**
Coming soon to the heart of Mayfair, **The St. Regis London** marks the brandu2019s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies _Live Exquisite_ u2013 a celebration of Londonu2019s pioneering and glamorous lifestyle for the Luminaries of the world.
As **Night Butler** , you will take ownership of delivering this signature service during overnight hours, ensuring that every guest request is handled with discretion, efficiency and care. You will provide bespoke, personalised service while maintaining a calm and composed presence, supporting both guest experience and operational continuity throughout the night. This role is ideal for a dedicated hospitality professional who thrives in a quieter, detailu2011focused environment and takes pride in anticipating guest needs.
**Key Responsibilities**
Provide personalised Butler service overnight, ensuring seamless guest experiences from late arrival through to early departure Anticipate and respond proactively to guest needs, delivering thoughtful and tailored service Coordinate with Front Office, Housekeeping and other departments to ensure smooth operations Support late arrivals, early departures and inu2011room service requests with professionalism and care Maintain accurate records of guest preferences to enhance personalised service Ensure all overnight guest requests are fulfilled promptly, maintaining the highest service standards Handle guest enquiries and concerns with discretion, professionalism and a solutionu2011focused approach Prepare for the following day by supporting preu2011arrival arrangements and guest preferences where required Uphold all St.u202fRegis brand standards, service rituals and confidentiality expectations Maintain a safe and secure environment, following all company policies and procedures Ensure a professional appearance, communication style and demeanour at all times Take a handsu2011on approach to operational duties, supporting the wider team as needed
**Core Competencies**
We are seeking a calm, attentive and serviceu2011driven individual who excels in delivering personalised service in a nightu2011time environment. You will bring professionalism, discretion and a strong sense of responsibility. You should have:
Previous experience in butler service, ideally within a luxury environment A passion for personalised, anticipatory service Ability to work independently and remain composed during overnight shifts Strong attention to detail and a proactive mindset Excellent communication and interpersonal skills High level of discretion and professionalism Ability to adapt and respond efficiently to guest requests and operational needs A collaborative approach, working closely with night and daytime teams
At **The St. Regis London** , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
_Financial Rewards_
Competitive salary designed to recognise excellence Enhanced pension Life assurance Company sick pay Additional holiday allowance Access to BenefitHub’s exclusive retail, wellness and travel privileges Friends & Family preferred rates at Marriott hotels worldwide
_Career Development_
Clear pathway for internal promotions and transfers Cross-department training to refine your craft and broaden your expertise Expert-led development programmes Continuous learning through structured programmes Premium e-learning platform access Be part of an exclusive pre-opening experience shaping the future of the property
_Wellbeing Support_
Private Medical Insurance Employee Assistance Programme Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine Food & Beverage discounts across Marriott properties Year-round wellbeing initiatives and wellness activities
_Recognition & Appreciation_
Award programmes celebrating exceptional performance The Astor Awards Distinctive Moments celebration Long service awards Key life moments celebrated – birthday, anniversaries, personal milestones and achievements Vibrant social calendar with team events and engagement activities
_*Terms and Conditions Apply_
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you….