We are looking for kind, driven and inspiring professionals who bring leadership, energy, attention to detail and genuine warmth to the floor, professionals who take pride in every guest experience and every team interaction!
Ready to make your application Please do read through the description at least once before clicking on Apply.This is not just about managing operations. This is about leading people, creating culture and setting the standard every single day.What youll do:Lead the floor with confidence, ensuring exceptional, attentive and personalised service at all timesDrive the guest experience, setting the tone, pace and standards for the entire teamInspire, coach and develop team members, helping individuals grow and perform at their bestBe the key connection between Front of House and Back of House, ensuring seamless communication and flow of serviceHandle guest enquiries, feedback and challenges with professionalism, empathy and graceWork closely with senior leadership to drive performance, standards and operational excellenceLead by example through a hands-on and visible presence on the floorDrive team engagement, motivation and a culture of care and accountabilityMaintain exceptional standards of cleanliness, organisation and presentation across all areasTake ownership of the operation, ensuring consistency and excellence in line with company standardsSupport recruitment, training and succession planning within the teamDrive business performance while always putting hospitality and people firstWho you are:A natural leader with the ability to inspire, coach and grow othersPatient, composed and confident when dealing with both guests and team membersVersatile, hands-on and always present on the floorService-driven, with a genuine passion for hospitality and guest experienceA strong people person who leads through care, communication and exampleDetail-oriented, highly organised and operationally strongPositive, proactive and a team playerCalm under pressure and comfortable xwzovoh in a fast-paced, high-standard environmentSomeone who thrives on developing teams and creating unforgettable guest experiencesHungry to grow and build something specialWhat we offer:Cycle to Work scheme£10 taxi contribution for late finishesIncreased holiday allowance (up to +3 days with service)Your birthday off (after 1 year of service)Biannual staff socials£150 dining voucher after 6 monthsDaily team mealsPaid breaks (up to 1 hour)Mystery Diner bonus £50 per team member on a 100% score50% off food & beverage (managers discretion)Paid food & beverage trainingUniform provided (dry laundry)…