Support Medical Secretary

Company: University Hospital of North Midlands NHS Trust
Apply for the Support Medical Secretary
Location: Stoke on Trent
Job Description:

Support Medical Secretary

Closing date: 25 May 2026

The post holder will support the Medical Secretary Team Leader in delivering a comprehensive administrative service to a specialty team, including inpatient waiting list management, communicating appointment and admission information, and typing correspondence and minutes.

Key Duties:

  • Manage inpatient waiting lists in line with RTT rules and patient access policy.
  • Coordinate admissions, cancellations, and alterations of clinical commitments with the medical team and appointments department.
  • Ensure clinical letters are accurately typed in chronological order with clinical priority.
  • Sort and distribute incoming/outgoing information promptly, including patient notes.
  • Handle telephone and other communications with sensitivity, confidentiality, and diplomacy.
  • Communicate written and verbal information to patients, staff, and carers.

Person Specification:

  • Excellent communication skills.
  • Good initiative and ability to prioritise workload.
  • Intrapersonal skills and positive mindset.
  • Previous experience in a medical secretary or administrative role.
  • Capability to work independently or as part of a team.

Disclosure and Barring Service Check required, subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

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Posted: June 1st, 2026