Front of House Worker- Carers Count Calderdale
Front of House Worker – Carers Count, Calderdale
Hours: 22.5 hours
Salary: £26,226 FTE (fixed term – 14 months)
This is an exciting opportunity to become part of our Carers Count team in Calderdale. There is no shift work, and we do not work evenings or weekends.
Carers Count provides a holistic, single point of access for carer support across Calderdale . The services include provision of information, advice and advocacy, peer support groups and specialist support for carers of people with mental health needs.
This role will provide a high quality, welcoming front of house function to the Carers Count service and provide back office administrative support to the team as needed.
The post will provide a customer focussed and person-centred response to telephone, email, postal, web and in person enquiries, logging each contact on our case management system, directing all referrals to the relevant part of the Carers Count service and triaging carers assessments. The post will also provide a welcoming reception service to the Carers Count premises in Calderdale for people attending drop-ins, groups or making enquiries about the service.
If you feel you can demonstrate the skills and transferable experience, we are looking for then please submit your application form via the apply now button. Alternatively, please send your CV with a written statement outlining your suitability for this role. Please look at the ‘about you’ section in the job description when you are completing your letter, and make sure you address all the points listed. Please note that CVs received without a supporting statement will not be considered. You can send a CV and covering letter to recruitment@cloverleaf-advocacy.co.uk .
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