Lincolnshire Partnership NHS Foundation Trust – Brant Ward (Witham Court) is an 18-bed acute mental health inpatient ward for older adults (65+).
Senior Healthcare Support Worker
The closing date is 03 June 2026
We’re looking for an experienced Band 3 Healthcare Support Worker who brings confidence, calm, and high standards – someone who can spot the small changes that matter, connect quickly, and help keep people safe when things feel uncertain.
You will join a well‑established team with clear expectations and supportive clinical leadership. Working alongside registered nurses and the wider MDT, you will provide skilled, compassionate care: therapeutic engagement, meaningful activity and practical support with daily living while using de‑escalation, least‑restrictive practice, and professional curiosity to understand behaviour and reduce distress.
This role is for people who know inpatient care: you can communicate brilliantly, work under pressure, document well, and raise concerns early. In return, you will receive a strong induction, regular supervision, and a real opportunity to shape how the ward runs through quality improvement and service development work.
Main duties of the job
- Deliver direct care and support (including personal care/ADLs) in line with individual care plans and under the supervision of registered staff.
- Assist with general and specific observations, recognise deterioration or risk, and escalated concerns promptly to the nurse in charge.
- Undertake physical healthcare checks/investigations within competence (e.g., TPR, BP, urine testing and phlebotomy where trained), recording results and reporting abnormalities.
- Facilitate and participate in 1 : 1 and group therapeutic, recreational and physical activities, promoting independence and meaningful occupation.
- Communicate sensitively with service users, carers and families, and work collaboratively with the multi‑disciplinary team and partner agencies.
- Maintain accurate, timely documentation on Trust systems, ensuring countersigning where required.
- Support safe management of property/valuables, escort service users as per unit procedures, and help maintain good order and cleanliness on the ward.
- Work within Trust policies (safeguarding, equality & diversity, incident reporting, health & safety and information governance); attend supervision, training and appraisals; act as a positive role model and support junior colleagues.
Qualifications
- Cavendish Care Certificate or willingness to work towards, resourced by LPFT.
- NVQ level 3 in Promoting Independence or equivalent or working towards achievement.
- NVQ Level 2 in Care or equivalent.
- Certificate in Community Mental Health.
- ECDL.
Experience
- Previous relevant experience working with people with mental health problems at a HCSW grade or equivalent within a health and social care setting.
- Voluntary or working capacity with mental health service or equivalent.
Skills
- A patient and empathic approach.
- Effective communication with service users, other members of the team and outside agencies.
- Clear and accurate clinical note keeping.
- Skills related to physical healthcare interventions such as urine analysis, phlebotomy, TPR and BP, recording findings and informing supervising nurse of results.
- De‑escalation skills.
- Planning and organisation skills.
- Venepuncture.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lincolnshire Partnership NHS Foundation Trust
Applicants must have the right to work in the UK – sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
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