Outbound Calling Representative

Job Title: Outbound Calling Representative

Salary: £24,906 per annum

Location: Crowborough Office

Hours of work: Full-time (35 hours per week): Monday 11am – 7pm, Tuesday & Thursday 12pm – 8pm, Wednesday & Friday 10am – 6pm, Saturdays (2 per month) 11 am – 5:30 pm

Time off in lieu will be given for each Saturday worked.

Reporting to: Support Services Team Leader

Role Overview

• Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
• Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
• Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and contribute to personal and team success.

Qualifications

• Enjoy talking to people.
• Good conversational skills and the ability to put people at ease.
• Respect for the Christian faith, its values, and organisational aims.
• Ready to start as soon as possible.

Benefits

• Flexible working arrangements based on the requirements of the role.
• 25 days’ annual leave plus UK bank holidays.
• Additional leave on your birthday.
• Contributory pension scheme.
• Life Assurance scheme.
• Employee Assistance with online GP scheme.
• Eye care scheme.
• Enhanced Family leave and Pay.
• Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
• Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
• Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

#J-18808-Ljbffr…