Medical Secretary to Community Paediatrician
NHS AfC: Band 3
Main area Children’s Services Grade NHS AfC: Band 3 Contract Fixed term: 6 months (With the potential to become permanent) Hours Part time – 25 hours per week Job ref 383-CHI-7356-26
Site Bankgate resource centre Town Swadlincote Salary £25,760 – £27,476 pro rata Salary period Yearly Closing 07/06/2026 23:59
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
To provide comprehensive and effective secretarial and administrative support to the Community Paediatricians as required thus ensuring the smooth running of the service.
Benefits
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Yearly appraisal and commitment to ongoing training
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Detailed job description and main responsibilities
- To ensure the provision of an effective, efficient, confidential secretarial and administrative support service to the Community Paediatricians within the Children’s Complex Health service to ensure an efficient service is provided to service users.
- Liaising with health professionals and parents/carers to organise clinic appointments and school visits.
- Booking interpreters as required.
- Typing letters using DictateIT audio typing system, ensuring clinic letters are typed and sent out within time limits. These letters may contain highly confidential and sensitive material and following up any necessary actions.
- Sending out appropriate documentation to parents/carers/patients with appointment letters.
- Amending service documentation as required.
- To liaise with health professionals and appropriate Education and Social care establishments to support the Community Paediatrician team meaning they can optimise clinical time.
- To maintain and control electronic community health records for children within the designated responsibility of the Paediatrician to ensure they provide up to date and relevant information for health professionals. This will involve scanning documents into the child health records in a timely manner to ensure the patient records are always up to date.
- To address any enquiries made by telephone, email, written letter or face to face from parents/carers with discretion, in a helpful, professional manner, making decisions where necessary and following up any actions required to optimise the services offered.
- To act as the Paediatrician’s first point of contact regarding their patients or service users, passing on relevant information as appropriate, to coordinate and facilitate effective communication links.
- To carry out any other secretarial/admin related tasks as requested by the Paediatricians to meet the needs of the service.
- Ensure that information is up to date ready for appointments.
- Exercise independent judgement and initiative based on acquired experience and knowledge when queries or problems arise, taking appropriate action to resolve problems or referring them to the appropriate person.
- To be familiar and compliant with relevant Trust Operational, Human resources and Health and safety procedures.
- To keep up to date with and attend training on revision to information systems or changes in the protocol of inputting data in the light of Local and National initiatives.
- To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified by the requirements of the post.
- Work with other administrative colleagues to collectively implement policies and procedures in an effort to implement more efficient working practices.
- To support other administrative roles in the children’s complex health team service to carry out general administrative procedures as listed above as needed and requested by the children’s complex health admin manager.
Person specification
- RSA Grade 3 typing or an equivalent typing qualification or demonstrable experience
- Educated to GCSE level or equivalent, including English Language grade C or above
- Audio typing experience
- Minimum of two years’ experience in an office environment
- Knowledge and/or experience of working in Children’s Services
Flexible Working
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.
Disability Confident Employer
The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.
DBS Checks
The cost of undertaking a DBS disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month’s salary.
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