Healthcare Assistant/Support Worker

Responsibilities

• Supporting and enabling Service Users to maintain skills and personal interests while delivering person‑centred care unique to the Service User.
• Maintaining current skill level, undertaking training and development as required.
• Visiting clients in their own homes to provide care and support.
• Ensuring Service Users are at the heart of care delivery and that their wishes and preferences enhance their well‑being.
• Supporting Service Users with all aspects of their day‑to‑day living, enabling them to enjoy the best possible quality of life.
• Completing duties with care and diligence, operating under strict integrity at all times.
• Following Care Plans and other information about how to support Service Users.
• Informing the Care Coordinator and Manager of any changes in the needs of Service Users.
• Upholding the values and goals of the business in all activities, ensuring maximum compliance with internal and statutory policies relating to the role.
• Developing effective working relationships with other employees.
• Cooperating with members of the multidisciplinary team to maximise opportunities for all people.
• Administering medication and diabetes care (blood glucose monitoring and insulin administration).
• Providing Service Users with support/assistance as they accomplish daily tasks including catheter care, stoma care, bathing, eating, dressing, grooming and using the bathroom, as dictated in their care plan.
• Managing behaviour, manual handling, and using hoists as required.
• Communicating any problems, concerns or changes to Service Users’ family members as needed.

Personal Skills

• Working independently with the Service User in their home.
• Compassion, good communication skills, and a calm and caring manner.
• Seeking and embracing opportunities for personal and professional growth/learning, with a commitment to achieving the relevant qualifications required in the role.
• Being a role model for other Healthcare Assistants and an ambassador for the Service.
• Being professional, polite and reasonable at all times.
• Attending all statutory training and any other training as directed by management.
• Compliance and understanding of all policies and procedures relevant to the role.

Qualifications and Educational Skills

• RQF in Social Care.
• Good written and verbal skills.
• Previous experience working in domiciliary care.
• Previous experience working in a similar role.
• Experience working with Service Users, particularly those with complex needs.
• Up‑to‑date mandatory training (training can be provided).
• DBS update service.
• Full UK driving licence.
• Be a driver and have a car.

Job Types

Full‑time, Part‑time, flexible hours.

Pay

£12.21 per hour.

Benefits

• Employee Mentoring Programme.
• Employee Assisted Programme (EAP).
• Continuous professional development.
• Flexitime.
• Referral programme.

Location

In person.

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