Job Title: Care Assistant
Contract Type: Permanent
Salary: £28,860 Per annum
Working Hours: Full Time – 37.5 Hours
Working Pattern: Shift work Monday – Sunday
Location: Roseberry Mansions, Camden
Hvis du deler vores værdier og er begejstret for at gøre en markant forskel ved Riverside, skal du sørge for at vedlægge en opdateret CV og en ansøgning. Ved Riverside rekrutterer vi efter potentiale og ikke kun på færdigheder og erfaring, så vi opfordrer dig til at ansøge selvom du ikke opfylder alle de essentielle kriterier på jobopslaget.
Bemærk, at vi accepterer ansøgninger på basis af ethvert lovligt arbejdstilladelsesrettighed i Storbritannien, men vi vil ikke sponsorere yderligere ansættelser. Vi indtager ikke nye sponsorer, selv for eksisterende kollegaer eller kandidater.
The difference you will make as a Care Assistant
Du vil yde assistance til beboere, der har brug for fysisk personlig pleje, og udføre individuelle opgaver i overensstemmelse med deres støtteløsningsplaner, for at opretholde eller forbedre deres livskvalitet. Du vil også kunne genkende tegn på stress blandt beboerne og arbejde sammen med teamet for at finde positive måder at reducere stress og give beboerne kontrol over deres liv så vidt muligt.
About you
- Experience of working in a customer focused, residential environment, offering personal care to a diverse group of people
- An awareness of housing and Health and Safety legislation and regulation National Care Standards Awareness
- Flexibility to work hours to meet customer and business needs, which may include working outside of normal office hours and lone working
Why Riverside?
Riverside er en boligforening med forskellighed – der forstærker hverdagen for alle vores kunder. I 90 år har vi revitaliseret kvarterer og støttet fællesskaber ved at tilbyde de hjem, som de har brug for for at leve fyldestgørende og tilfredsstillende liv.
Vi har en portefølje på mere end 75.000 overkommelige boliger og kontinentale hjem i hele Storbritannien. Vores arbejde spænder fra hjemløseydelser til social pleje, beskæftigelsestøtte og bolig i alderdom, og vi har brug for de bedste mennesker på board for at hjælpe os.
Ved at arbejde hos os får du:
- Competitive pay & generous pension
- 25 days holidays plus bank holidays
- Investment in your learning, personal development and technology
- A wide range of benefits
- Diversity and Inclusion at Riverside: mennesker har ret til at blive respekteret, branched, herdede; jeg sætter mangfoldighed i stil og jeg er opbygget og stiger frem i affekt.
We are inclusive
Vi værdsætter mangfoldigheden i alle dens former. Vi fremmer en arbejdsplads, hvor alle individer er respekteret, styrket og hørt. Vores forpligtelse til inklusion driver vores succes og beriger både vores kunder og medarbejdere.
Riverside er en Disability Confident Employer og har en Guaranteed Interview Scheme for enhver ansøger, der angiver at de har et handicap. Hvis ansøgeren opfylder minimumskravene til rollen (som beskrevet i rolleprofilen eller personspesifikationen) vil de have en garanteret samtale.
Applications may close before the deadline, so please apply early to be considered.
Role Responsibilities
- Work as part of a committed and compassionate team, delivering an outstanding experience to customers whilst being supported by your colleagues and Line Manager.
- Recognise and identify each individual customer’s needs to ensure a person-centred approach and that the customer is at the heart of everything we do by:
- Delivering and enabling customers to meet the aspirations within their individual support plans, whilst keeping up-to-date information on customers’ changing needs.
- Providing direct personal care to customers in line with Care Quality Commission (CQC) definitions including showering, shaving, toileting, continence management and personal hygiene (training provided).
- Helping customers to go to bed, wake up, dress and maintain their personal appearance.
- Safely helping with customer’s mobility difficulties and using assessed equipment, aids or other manual handling equipment.
- Administering and supporting medication for customers.
- Assisting with preparation of meals, snacks and drinks where necessary.
- Working with customers to provide light general household domestic duties, for example – cleaning, laundry, ironing, etc.
- Helping customers with the management of their personal affairs when this is part of their individual support plan e.g. reading letters, managing utilities, handling small amounts of money for shopping.
- Communicate clearly, building trusted relationships with customers and their wider support network (family, friends, GPs, Social Worker, etc.).
- Provide companionship to customers, engaging in conversation to build genuine and trusted relationships.
- Encourage customers to participate in social activities and feel part of the community.
- Ensure customers are safe at all times by carrying out all of your duties within Riverside’s Policy and Procedure framework e.g. health & safety, equal opportunities, cash handling, etc.
- Take pride and initiative in working with customers to meet their needs, creating a safe, comfortable and respectful living environment.
- Maintain detailed, accurate records of care and medication support provided, as well as tasks undertaken.
- Promptly respond to and report any concerns relating to the care, support, well‑being or behaviour of customers to a manager, making comprehensive records, ensuring customer confidentiality is observed at all times.
- Recognising any signs of abuse and immediately reporting them to a manager, ensuring local safeguarding procedures are followed.
- Record all complaints and proactively talk through the complaint’s procedure with customers.
- Deliver your role in line with the Riverside company values – “Our Riverside Way”.
Other Duties
- You will be required to work a range of shifts on a 24 hour, 7 days per week rota basis.
- You will undertake regular training to enable you to deliver your role safely.
- From time to time you may be required to undertake additional duties and responsibilities of an equivalent nature, in consultation with your line manager.
Additional Information
- The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role.
- The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
- In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
- The role holder is expected to be committed to equal opportunities and to promote non‑discriminatory practices in all aspects of work undertaken.
Person specification
Essential Knowledge & Experience
- Experience of working in a team and communicating positively with other people.
- Experience of being able to organise tasks and plan accordingly whilst dealing with people.
- Be caring, empathetic, flexible and have a resilient, can‑do attitude.
- Be able to use initiative and have confidence to make and act on decisions.
- Basic administrative skills & IT Skills (including proficiency in Microsoft Office).
Desirable
- Awareness of CQC standards.
- Experience of providing direct care to a diverse group of customers.
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