Optical Assistant

Company: Ace and Tate
Apply for the Optical Assistant
Location: London
Job Description:

Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?

We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

Great care creates great service:Therefore, we are looking for an Optical Assistant in Central London, 8 hours.

What our Optical Assistant do:

  • Create a welcoming vibe – Make every customer feel seen and excited to be in store.
  • Deliver clear style advice – Help customers find frames that feel right for them by sharing helpful style tips.
  • Share your knowledge – Explain the differences between lenses, coatings, and fits so customers can make the right choice.
  • Get every detail right – Polish lenses, adjust frames, and make sure every pair leaves looking sharp and ready to wear.
  • Handle sales with care – Walk customers through lens upgrades, coatings, and add-ons to ensure they leave with exactly what they need.

What we offer:

  • Rewarding your impact – Earn up to an 8% monthly bonus by reaching store targets.
  • Time to recharge – 28 days holiday entitlement, with up to 33 days after two years of service (based on full-time employment).
  • We care about you – Wellbeing support with healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
  • See in style – Discount codes for free and discounted opticals and sunglasses.
  • A culture to love – Frequent and memorable team events.
  • Time to grow – Unlimited access to our internal learning portal.

Video presentation of the Ace & Tate retail stores, highlighting the interior design, product displays, and customer service experience.

Why Ace & Tate?

We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.

People first

Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.

Apply

Step 1

Send in your application, and yes – we do actually read every single one.

Call

Step 2

A quick chat to get to know each other and talk about the role.

Interview

Step 3

Meet the team, get a feel for our culture, and see how you’d fit with us.

Finale

Step 4

It’s a mutual yes, congrats! We’ll make you an offer and get you started.

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Posted: June 1st, 2026