Health Club & Spa Attendant – Norton House Hotel & Spa
Location: Newbridge, Scotland, EH28 8LXSalary: Starting at £13.00 per hour + service charge + excellent colleague benefitsJob Type: Part‑time (32 hrs) | Permanent | 5 days out of 7
We are currently seeking an enthusiastic Health Club & Spa Attendant at Norton House Hotel & Spa, part of Hand Picked Hotels.
Nestled in the peaceful countryside just minutes from Edinburgh, Norton House Hotel combines classic Scottish charm with contemporary luxury. Whether you’re welcoming guests, preparing food, keeping our spaces pristine, or supporting behind the scenes, your role will shape memorable moments.
Responsibilities
Provide a welcoming, safe, and high‑quality experience for every member and guest. Maintain exceptional standards of cleanliness, hygiene, and presentation across the health club and spa, ensuring all areas are consistently inviting and well‑stocked. Interact with guests and members, offering friendly, helpful, and professional service. Carry out regular cleaning duties, poolside safety checks, and support reception as needed. Work 4 days out of 7 (including weekends) on a rota basis, 32 hours per week, with flexible working hours accommodated where possible.
Benefits
- Competitive hourly rate of £13.00 with incremental pay reviews based on commitment and performance, plus a share of service charge.
- Inclusive culture celebrating diversity.
- Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
- 28 days holiday per year, increasing to 33 days with length of service.
- Uniform, meals on shift provided.
- Free on‑site parking (where applicable).
- Wellbeing support via Employee Assistance Programme.
- Company pension, enhanced sick pay & life assurance scheme.
- Online retail discount platform offering savings with high‑street retailers and restaurants, and a health‑and‑well‑being platform.
- Discounted stays on our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards such as afternoon teas and overnight stays.
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards, leading to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Qualifications
- Proactive, enthusiastic with a welcoming and friendly nature.
- Passion and pride in delivering exceptional, high‑quality personalised service.
- Initiative, strong attention to detail, and commitment to high standards.
- A willingness to learn and undertake training, including first aid and pool responder.
Equal Opportunities
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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