Temporary Support Workers (Temporary)

Permanent Hours : 35 per week (varied shifts) Location: Castlehill, Dungannon, BT70 1JP Employee Benefits Enhanced Annual Leave 35 days per year, increasing as your length of service increases Paid Sick Leave Company maternity & paternity pay Contributory Pension scheme Health Cash Back & Rewards Plan Christmas Savers club Bluelight discount card Plus, many opportunities to learn and develop within the organisation Why work for us? Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission? We celebrate the potential of people We put our words into action We aim to take a wider role in civil society We believe in rights and responsibilities If you choose to work for Depaul About Castlehill Castlehill is an innovative temporary Accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 apartments that are suitable for couples. The service offers 24/7 support, for homeless people aged 18 and over. The professionally trained team work to low threshold and harm reduction principles, meaning they support people in a flexible way that they can manage and offering them every assistance to plan and make positive choices for their future. Your new role You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. To be the first point of contact for service users, agencies, contractors, visitors etc. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space. Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans i.e. undertakes activities identified by caseworkers that supports service users in meeting their personal goals. financial, creative or educational activities and assistance to communicate with others To ensure that Health and Safety standards are met within the service in accordance with Depauls Health and Safety policy and procedures. Undertake cleaning duties as assigned by LMT and in accordance with health & safety practices To ensure all health & wellbeing and building checks are completed and recorded in line with local procedure and Depaul policy To identify building defects in line with organisational health and safety standards To ensure that Health and Safety standards are met within the project in accordance with Depauls Health and Safety policy and the services risk assessments. Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service Users files, OTIS, Incident and Accident Reporting etc. To remain vigilant to IT and cyber risks and comply at all times with Depauls IT Security policies. To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos. Essential Criteria: 3 GCSEs A-C to include Maths and English or equivalent 1 year paid relevant work experience or 2 years relevant volunteering experience Good working knowledge of risk assessment and risk management processes Good IT skills, including working knowledge of using IT systems to record client information Good written and verbal communication skills. The ability to compile and present accurate written and electronic reports Have an understanding of homelessness and the issues that can lead to homelessness Have an understanding of what supports can be offered in homeless services to promote positive futures Have a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness Understand the importance for Health and Safety standards in the delivery of services on a day to day basis. Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies Knowledge and willingness to work within the guidelines of Depaul vision mission and values. Having a criminal record will not necessarily debar you from working with Depaul….