Community Support Worker

Company: London Borough Of Sutton
Apply for the Community Support Worker
Location: London
Job Description:

Job Overview

Support Workers provide direct, individualised support. As Key Workers, they maintain a person‑centred approach, assisting with service planning, with support from management.

Key Responsibilities

  • Providing direct support to people that use the service in line with each individual’s support plan (e.g. assisting with personal care, manual handling, medication and eating and drinking etc.).
  • Completing organisational reports and records (e.g. incident reports, medication charts, seizure charts, activity monitoring sheets, maintain records relating to the support provided to people).
  • Being a Key Worker for a number of people to help them make sure their service remains focussed on their individual needs and aspirations (individual service outcomes).
  • Contributing to the development of individual care plans where required, and implementing these on an individual basis.
  • Running and leading session activities both on site at our building base and out in the local community.

Qualifications

  • A relevant qualification, such as an NVQ Level 2 or equivalent, or the willingness to successfully complete of this qualification within the specified timeframe.
  • Six months relevant experience, (paid or unpaid) of supporting people with complex needs (i.e. complex health needs and/or low/medium level needs that challenge mainstream services).
  • Good written and verbal communication skills including using IT equipment and systems.
  • Ability to receive and use supervision and appraisals constructively and attend training as required.

Location & Team

The London Borough of Sutton’s Support & Inclusion Team is a key part of the adult specialist Community Support Services. Operating from the Sutton Inclusion Centre, a resource hub for adults with learning disabilities and complex needs, the service focuses on promoting independence and helping individuals achieve their personal goals through partnership working.

Activities Offered

  • Art
  • Music
  • Sensory sessions
  • Interactive storytelling
  • Companion cycling
  • Skill building
  • Keep fit
  • Shopping
  • Baking
  • Tac Pac
  • Sports and games

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Posted: June 1st, 2026