Pharmacy Technician

Overview

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person‑centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro‑actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.

Responsibilities

• Work with the Clinical Pharmacists and Clinicians in accordance with agreed practice prescribing standard operating procedures.
• Process repeat medication requests, including the conversion of acute requests to repeat medicines and changing quantities of medicines.
• Process prescriptions in line with agreed clinical protocols and within your competency as determined by the PCN.
• Support medication reviews/monitoring and medicines reconciliation post discharge and synchronising medicines for patients, especially when transferring between care settings, linking with local community pharmacies.
• Undertake patient supporting roles to ensure effective medicines use, through shared decision‑making conversations with patients.
• Support the Clinicians and Clinical Pharmacists in Structured Medication Reviews, i.e. organise necessary monitoring tests prior to SMR.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
• Develop and maintain medicines‑related communication to all Practice staff.
• Assist with the development and review of medicine audits and provide a contact for patients and colleagues with medication queries.
• Support with project work, prescribing initiatives and clinical audits under the support of the Pharmacist; liaise with Clinicians and staff to resolve prescribing queries.
• Update and maintain accurate patient medication records on the practice clinical computer system.
• Assist the Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives.
• Adhere to strict confidentiality policies at all times and attend local meetings to improve access to medicines or repeat prescribing processes.
• Support the PCN multi‑disciplinary team to ensure efficient medicines optimisation processes are being followed; implement efficient ordering and return processes and reduce medication wastage.
• Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service.
• Support promotion and maintenance of Electronic Repeat Dispensing and online ordering.
• Develop relationships with other pharmacy professionals and members of thematic‑disciplinary teams to support integration across health and social care.
• Support the development of practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex patients.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on the QIPP agenda, Quality and Outcomes Framework and locally commissioned enhanced services.
• Support the PCN in reviewing and developing practice policies for Care Quality Commission requirements.
• All Pharmacy Technicians must work within their competencies and have professional indemnity for their role.

Qualifications

• BTEC/NVQ level 3 or equivalent in pharmaceutical science.
• Professional registration with the GPhC.

Experience

• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.

Benefits

Salary: £15 to £18 an hourContract: PermanentWorking pattern: Full‑time

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