$500 sign on bonus
Who are we?
Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services, helping patients discover their purpose and build a healthy community.
Patient Care Coordinator
This entry-level position offers comprehensive training and the opportunity to make a direct impact on the lives of patients.
Responsibilities And Duties
- Patient Scheduling: Coordinate patient appointments and ensure timely and accurate scheduling.
- Collecting Vitals & Patient Information: Take and record vital signs (e.g., blood pressure, temperature, heart rate) and gather essential patient information.
- Phone Handling & Patient Interaction: Answer phone calls, assist patients with inquiries, and provide direction as needed.
- Patient Registration: Admit and register patients into the clinic system, ensuring all necessary documentation is completed.
- Data & Record Keeping: Accurately input patient data into the clinic’s electronic health record (EHR) system and maintain updated patient files.
- Facility Maintenance: Assist with building upkeep, cleaning, and ensuring the clinic environment is safe and welcoming.
- Communication with Medical Staff: Relay information between patients and medical providers, ensuring smooth communication and efficient care.
- Customer Service & Patient-Centered Care: Provide exceptional service to patients by assisting with inquiries, directing them to appropriate services, and fostering a compassionate and supportive clinic atmosphere.
- Crisis Management & De-escalation: Demonstrate competency in verbal de-escalation, crisis intervention techniques, and maintaining a calm, professional demeanor in stressful situations.
- Regulatory Compliance: Follow HIPAA, OSHA, and other safety protocols to ensure patient confidentiality and a safe work environment.
Additional Responsibilities
- Medication-Assisted Treatment (MAT)
- Harm Reduction and Low Barrier/High Access Treatment
- Patient confidentiality (HIPAA)
- Safety practices (OSHA)
- Crisis Intervention and De-escalation
Qualifications And Skills
- Great entry level position for anyone seeking a start in the medical field
- Previous Experience: Experience in a medical clinic or addiction treatment setting is preferred. However, willingness to learn and grow in the field is equally valued.
- Education: High school diploma or GED equivalent required. Experience can substitute for educational requirements in some cases.
- Technical Skills: Basic computer skills, including proficiency with office software and EHR systems.
- Transportation: Reliable transportation is required for commuting to the clinic.
- Time Management: Strong organizational and time management skills are essential.
- Dependability: Must be reliable, punctual, and able to work effectively in a team environment.
- Licenses/Certifications: Valid driver’s license is required.
Job Type
- Full-Time, M-F
- Rover Position in some areas to provide care in Rural Locations. (Rovering is on a week on, week off basis (alternating) and is as follows: Tuesdays- Granby, Kremmling, Wednesday-Steamboat, Thursday- Hayden, Meeker. A company vehicle is supplied.)
- This position may require flexibility with hours, including 8 hour shifts.
Compensation: This position’s pay range is $19-$24/hr, dependent on location, education, experience and internal equity.
Flu Vaccine Considerations
- Staff are expected to receive the seasonal flu vaccination as part of our health and safety practices.
Work Location
- In-person at our clinic location.
- Sign on bonus paid per company payroll practices after 30 days of employment.
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