Clinical Support Worker Higher Level – Workington Community Nurses

Clinical Support Worker Higher Level – Workington Community Nurses

Location: Workington Community Hospital, Workington

Band: NHS AfC Band 3 – Salary £25,760 – £27,476 per annum (pro‑rated)

Contract: Permanent, Part‑time – 30 hours per week with daily shift patterns between 8:30 and 22:30. Weekend and bank holiday working is included.

Job overview

Working as part of the Workington Community Nursing Team, you will provide holistic care in the home environment, supporting patients across a broad range of clinical duties in a multi‑disciplinary setting.

Main duties of the job

• Carry out clinical observations and record patient information.
• Perform catheterisation, venepuncture, wound care and support diabetic caseload.
• Work under the direction of a registered health care professional to deliver high‑standard patient care.
• Collaborate with the wider health and social care team to integrate care services.
• Ensure accurate and timely documentation, maintaining confidentiality and data protection.
• Support patients to maintain independence and promote holistic, person‑centred care.
• Use basic IT skills for electronic patient records and Trust systems.

Qualifications

• Level 3 vocational qualification or equivalent in patient and clinical care duties.
• National Care Certificate, or commitment to complete within 12 weeks of employment.
• Numeracy and literacy at Level 2.
• Relevant additional training for Clinical Support Workers.

Knowledge and Experience

• Experience working in health or social care.
• Experience recording clinical observations and recognizing changes.
• Understanding of legislation underpinning care provision and safeguarding.
• Awareness of GDPR, confidentiality, and NHS/social care policies.
• Experience within the Trust or similar setting is desirable.

Skills and Aptitudes

• Excellent interpersonal, communication and active listening skills.
• Planning, prioritisation and time‑keeping capabilities.
• Ability to demonstrate holistic, person‑centred care and compassionate values.
• Adaptability, resilience and the ability to work calmly under pressure.
• Basic IT proficiency with electronic patient records.
• Ability to work independently and as part of a team.
• Competence in venepuncture and other technical procedures.

Other requirements

• Promote equality and diversity.
• Adhere to Trust values and professional behaviours.
• Ability to travel between sites for meetings and training.

Benefits

• 27‑day holiday scheme, rising to 33 days after 10 years.
• Salary sacrifice schemes (lease cars, Cycle to Work).
• NCIC counselling and information service (Vivup).
• Other NHS discounts subject to eligibility.

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