Job Title – Patient Advisor
Hours:Fulltime–40Hoursperweek
Salary:£26,500perannum+bonus,benefits
Location:Norwich/Ipswich
OpticalExpressisfocusedondeliveringexceptionalpatientcare,outstandingclinicaloutcomesandcontinuedinvestmentinourpeopleandtechnology.
TheOpticalExpressteamworktogether,collectivelyandconsistentlystrivingforexcellence.Wesupporteachother,respecteachotherandarecommittedtoacultureofcare,trustandintegrity.
Thecultureextendstoourlocalcommunities,throughourrangeofcharitableandenvironmentalprojects.Wefocusondoingwhatisrightforourpatients,ourcolleagues,ourlocalcommunitiesandourplanet.
AcareeratOpticalExpressisfulfilling,funandrewarding.
Asanemployee,youcanbenefitfromthefollowing:
- An industry leading salary of £26,500 per annum plus excellent bonus potential
- Stateoftheart,modernworkingenvironments
- 29daysannualleave
- FreeLaserEyeSurgeryandIntraocularLensSurgery
- Freeeyetests
- Discountedprescriptioneyewearandsunglasses
- GenerousOpticalExpressfriendsandfamilydiscountscheme
- Ongoingtraininganddevelopmentopportunities
- Pensionscheme
It’sourPatientAdvisor’sroletomakeourpatientsfeellikeasuperstarfromthemomenttheyenterourclinics.OurPatientAdvisorsareoftenthefirstpersonourpatientinteractswith.
Everydaywillbringsomethingnew,butyourdaytodayrolewillinvolve:
- Buildingrelationshipswithpatientsandensuringregularcommunicationpriortoandfollowingtheirtreatment
- Assistinginpatientconsultations
- Scanningpatientseyesusingstateoftheartequipmentaspartofafullhealthcheck
- Assistingpatientstocompletehealthquestionnaires
- Introducingpatientstotheiroptometrist
- Schedulingtreatmentdates
- Discussingfinanceoptions
- Accuratelymaintainingpatientrecords
Areyououridealcandidate?
Theanswerisyesifyou:
- Haveapassionforprovidingworld-classcustomerservice
- Possessstrongorganisationalskills
- Cancommunicateclearlyandarticulatelywithadiverserangeofpeople
- Aremotivatedanddriventosucceed
Ifyoubelieveyouhavetherightskillsandattributesforthisrole,wewouldlovetohearfromyou.
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