Specialist Assistive Technology Occupational Therapist

Specialist Assistive Technology Occupational Therapist

Occupational Therapist – Assistive Technology Home Installations

Location: South East London (Field-Based / Fully Remote Working)

Working Pattern: 4 Days Per Week

About the Role

• We are currently seeking a practical, reliable and compassionate Occupational Therapist to support with assistive technology home installations across South East London.
• This is a field-based role where you will travel to customers’ homes to install, set up and occasionally remove home monitoring and assistive technology equipment, ensuring all systems are functioning safely and effectively.
• Our customers are often older or vulnerable individuals, so this role requires far more than technical ability. We are looking for someone with patience, empathy and a calm, reassuring manner who can confidently explain technology in a clear and supportive way.
• This is an opportunity to make a genuine difference to people’s independence and wellbeing by helping them feel safer and more confident in their own homes.

Key Responsibilities

• Install assistive technology and home monitoring equipment safely and efficiently in customers’ homes
• Test all hardware and software before leaving site
• Troubleshoot basic setup, connectivity and installation issues
• Configure mobile applications on iOS and Android devices for customers and family members
• Pair and provision IoT and connected devices
• Carry out safe mounting and minor drilling/modifications where required
• Remove, replace or upgrade equipment as needed
• Maintain accurate installation notes and customer records using HubSpot CRM
• Report incidents promptly and in line with company procedures
• Manage and organise your daily installation schedule independently
• Maintain installation stock, tools and equipment
• Share customer feedback and insights with the wider team
• Deliver a professional, respectful and customer-focused service at all times

Requirements

• Qualified Occupational Therapist
• Experience working with assistive technology or home monitoring equipment
• Strong practical and problem-solving skills
• Confident using mobile apps, smart devices and connected technology
• Excellent communication and interpersonal skills
• Calm, empathetic and professional approach when working with vulnerable individuals
• Ability to work independently and manage a field-based schedule
• Full UK driving licence and access to a vehicle preferred
• Must be available to carry out visits within the South East London boroughs

Benefits

• Fully remote working with field-based autonomy
• Flexible 4-day working week
• Opportunity to work in a rewarding and meaningful role
• Supportive and collaborative team environment
• Varied and engaging day-to-day work

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