Pharmacy Technician

Job Specific Responsibilities

• Clinical Work with the Clinical Pharmacists and Clinicians in accordance with agreed practice prescribing standard operating procedures.
• Process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines.
• Processing prescriptions in line with agreed clinical protocols and within your competency.
• As determined by the PCN, support medication reviews/monitoring and medicines reconciliation post discharge (or other transfer of care) and synchronizing medicines for patient especially if transferring between care settings, linking with local community pharmacies.
• Undertake patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
• Support the Clinicians and Clinical Pharmacists in Structure Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
• To develop and maintain medicines related communication to all Practice staff.
• To assist with the development and review of medicine audits.
• Provide a contact for patients and colleagues with medication queries.
• Support with project work/prescribing initiatives/clinical audits under the support of the Pharmacist.
• Liaise with Clinicians and staff to resolve prescribing queries.

Technical and Administrative

• To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken.
• To assist the Pharmacist with data analysis of prescribing behaviour in line with NICE guidance and local clinical commissioning directives.
• To adhere to strict confidentiality policies at all times.
• Attend local meetings seeking to improve access to medicines or repeat prescribing processes.
• Support the PCN multi-disciplinary team to ensure efficient medicines optimization processes are being followed.
• Implement efficient ordering and return processes and reducing medication wastage.
• Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
• Support promotion and maintenance of Electronic Repeat Dispensing and online ordering.
• Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
• Support the development of practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex patients.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP agenda, Quality and Outcomes Framework and locally commissioned enhanced services.
• Support the PCN in reviewing and developing practice policies for Care Quality Commission requirements.

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