Senior Care & Support Assistant – Bank Team Days or Nights

About The Role

Care & Support Assistant – Bank Team

Location: Fern Brook Lodge Care Home, Shaftesbury Road, Gillingham, Dorset SP8 4QD

Pay rate: £13.80 per hour

Hours: Bank (flexible shifts to suit your availability, with no guaranteed hours)

Shift Patterns:

• Days: 08:00 – 20:00
• Nights: 20:00 – 08:00

Are you a dedicated individual who can make a meaningful difference in the lives of our residents, and lead by example to support and motivate our care teams?

What We’re Looking For

• Previous experience in a care setting, including care planning and medication administration.
• Strong communication skills and leadership potential.
• A genuine passion for supporting others and promoting independence.
• Hold, or be happy to work towards an NVQ Level 2 in Health & Social Care (or equivalent).
• Passion for delivering high‑quality, person‑centred care.

Key Responsibilities

• Provide day‑to‑day supervision and support to Care Assistants.
• Deliver personalised care tailored to individual needs and preferences.
• Promote independence and dignity in all aspects of care.
• Act as a point of escalation for concerns or incidents.
• Foster a positive, collaborative team culture.

Benefits

• Online/retail discounts – Blue Light Card.
• Paid induction and training.
• Employee referral bonus scheme.
• Free DBS check.
• Contributory pension scheme.
• Life insurance.
• NMC pin fees paid by us.
• Staff association.
• Local staff reward programme.
• Onsite learning and development team.
• Career progression.
• Competitive pay rates.
• Flexible working hours.
• Employee assistance and wellbeing programmes.

Requirements

• You must be 18 years or older.
• We are unable to offer Visa Sponsorship.

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