Complex Care Support Worker – Behavioural Support
Location: Colchester
Shifts: 12‑hour day shifts or waking nights
Contract: Full Time / Part Time / Bank Available
Rolling rotas in place.
Experienced Support Workers Wanted – Complex Needs & Behaviour Support
CFT Care Ltd, part of the Optimo Care Group, is recruiting experienced Complex Care Support Workers to join our specialist team in Colchester.
This is not a standard care role.
We are looking for confident, resilient and experienced staff who are comfortable supporting individuals with complex behavioural needs, learning disabilities, autism, and mental health conditions.
Many of the individuals we support may lack capacity to make safe decisions, may struggle with emotional regulation, and may display behaviours that challenge services. Your role will be to provide consistent, structured, person‑centred support that promotes stability, safety and independence.
What You’ll Be Doing
Supporting Complex Needs
You will support individuals with learning disabilities, autism and mental health needs who require high levels of structured support.
- Supporting individuals who may display behaviours that challenge
- Recognising behavioural triggers and using proactive de‑escalation strategies
- Implementing Positive Behaviour Support (PBS) plans
- Maintaining a calm, structured and therapeutic environment
Person‑Centred Support
- Promoting independence
- Maintaining dignity and respect
- Supporting individuals who may lack capacity
- Encouraging positive routines and stability
Daily Living Support
- Personal care
- Medication administration
- Meal preparation
- Household tasks
- Budgeting and life skills
Community & Social Inclusion
- Activities and hobbies
- Appointments
- Social engagement
- Health services when required
Essential Experience
To ensure safe support for the individuals we work with, applicants must have experience in complex care environments.
You must have experience supporting individuals with at least one of the following:
- Learning Disabilities
- Autism Spectrum Conditions
- Mental Health Needs
- Behaviours that Challenge
- Individuals who lack capacity
You should also demonstrate:
- Confidence working in highly complex support environments
- Ability to remain calm and professional during challenging situations
- Strong understanding of person‑centred care
- Good communication and teamwork skills
- Ability to follow care plans, risk assessments and behaviour support plans
- Experience with Positive Behaviour Support (PBS)
Desirable Skills
- Knowledge of trauma‑informed care
- NVQ Level 2 or 3 in Health & Social Care
- Experience supporting individuals with complex behavioural needs
- Full UK Driving Licence
What We Offer
Joining CFT Care Ltd means becoming part of a supportive and professional team that values staff and invests in their development.
Benefits include:
- Full specialist training including behaviour support
- Ongoing professional development
- Career progression opportunities
- Supportive management and clinical oversight
- Employee Assistance Programme
- Reward Gateway benefits platform
- £500 Refer‑a‑Friend Scheme
- Flexible shift patterns
Why Work With Us?
At CFT Care Ltd, we specialise in supporting individuals with complex needs who require skilled, consistent support to live meaningful lives.
Our Teams Focus on
- Stability
- Positive behaviour support
- Long‑term outcomes
- High quality person‑centred care
If you are an experienced support worker looking for a rewarding role where your skills genuinely make a difference, we would love to hear from you.
Please note: We are unable to offer visa sponsorship, therefore applicants must already hold the right to work in the UK.
#J-18808-Ljbffr…