Carer Wellbeing Worker – Crawley and Mid Sussex
Provide a blend of in-person, online, telephone, 1-to-1, and group support to carers in Crawley and Mid Sussex. Proactively reach carers from under-represented and diverse communities, ensuring the service is accessible to all.
Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions. Use the Carers Star™ framework to support carers in creating personal plans and achieving positive change.
Enable carers to communicate issues important to them, set their own priorities, and articulate their needs and wishes. Work in co-production with carers to ensure services are person-centred, engaging, and make a real difference.
Work as part of the team to maintain a presence in the community, delivering support through various channels and formats.
Collaborate with health, social care, and voluntary sector partners, seeking opportunities to enhance support for carers. Refer and signpost carers for targeted and specialist support, develop local relationships, and attend partnership meetings as required.
Promote carers as expert partners in care. Promote the service and the importance of identifying and supporting carers and deliver “Think Carer” sessions.
Proactively identify opportunities to involve carers and volunteers in service design and delivery. Provide mentoring and support to volunteers within the team.
Accurately record all interventions on the Client Record Management System to enable timely and informative reports, ensuring decisions are evidenced and all actions recorded.
Showcase the difference the service makes in carers’ lives through Carers Star™ reviews, surveys, case studies, and feedback.
Employee Benefits
- Training and Development: Opportunities for professional development and training.
- Flexible Working: Flexible working hours and remote working options.
- Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Healthcare and Employee Assistance Programme with perks and discounts.
- Enhanced Maternity/ Paternity/ Adoption Pay.
- Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Please see the Job Description in the Recruitment Pack for the full list of role responsibilities and person specification.
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