Complex Care Support Worker

Company: Libertatemhealthcare
Apply for the Complex Care Support Worker
Location: Norwich
Job Description:

Join Our Team as a Complex Care Support Worker – Make a Real Difference!

Hours: Waking nights, 24 hours per week & bank (19:30 – 07:30)

About the Role

You’ll be supporting a young man in his 20s who has complex needs due to Alfie’s syndrome and spinal injury, including seizures, mobility issues and learning difficulties. He lives at home with a caring family. The role involves physical and emotional support, helping him live life to the fullest.

What We’re Looking For

  • A genuine passion for care and making a difference
  • Strong communication and interpersonal skills
  • Compassionate, patient, and empathetic nature
  • Reliable, committed, and flexible approach
  • Experience in complex care and managing challenging behaviours
  • Ability to work independently and as part of a team

Key Responsibilities

  • Follow a detailed care plan with precision
  • Monitor and respond to seizures and epilepsy‑related symptoms
  • Administer rescue medication if required, according to the care plan
  • Provide reassurance and safety during post‑seizure recovery
  • Support a daily/nightly bowel and urinary programme
  • Manage mobility and physiotherapy exercises
  • Deliver medication safely and accurately
  • Use NG tube for drainage and bipap machine for breathing support
  • Use suction equipment when needed
  • Ensure a calm and attentive atmosphere as the client may tire easily

Why Join Us?

As part of Libertatem Healthcare Group, you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits include:

  • Access to our benefits and communication platform
  • Exclusive discounts at thousands of retailers
  • Wellness Centre and financial wellbeing support
  • Gym membership and healthcare cash plan discounts
  • Employee Assistance Programme (EAP)

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Posted: June 1st, 2026