Job Overview
THIS IS AN INTERNAL ADVERT OPEN TO EMPLOYEES OF TEH RUH ONLY
Are you an experienced and proactive individual looking for your next challenge? This is an exciting opportunity to join our friendly and dedicated ENT (Ears, Nose and Throat) Department which supports both adults and children with hearing loss, tinnitus and balance disorders.
In this role, you will play a key role in ensuring the smooth running of our secretarial office and will act as a central point of contact for both patients and staff.
This is a part‑time position, working 2 days per week TBD.
Key Criteria
- Experienced in medical secretarial or similar administrative work
- Friendly, approachable and confident working within a team
- Highly organised with exceptional multi‑tasking abilities
- Proactive and adaptable in a fast‑paced outpatient environment
- Skilled in using IT systems, with strong computer literacy
Main Duties
You’ll provide full comprehensive medical support to the ENT Directorate, which includes:
- Providing a central point of communication for patients and staff.
- Audio typing, filing, scanning, photocopying and composition of letters. To provide fast and accurate copy and audio typing service to the department producing clinic letters and other documents.
- Preparing and organising papers for meetings, attending, and taking notes as necessary.
- Liaising with nurses, doctors and other members of the multi‑disciplinary team including inpatient and outpatient booking teams to provide a quality service for patients.
- To assist with the smooth running of consultant diaries and help organise meetings as appropriate.
To see the full list of duties, please see the attached job description.
Person Specification
Experience
Essential criteria
- Knowledge & previous experience of working in the NHS or similar patient focused environment
- Able to demonstrate good computer, literacy and admin skills
- Educated to GCSE level
- Minimum of 1 year in a secretarial role
Desirable criteria
- Medical Secretarial qualifications or experience
- Knowledge of NHS systems, Millennium etc
Communication
Essential criteria
- Able to communicate effectively verbally and in writing to patients and staff at a range of levels, including on the telephone
Desirable criteria
- Medical Secretarial qualifications or experience
Immigration and Visa
Please note – Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa’s) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview – GOV.UK
Applicant Requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to Download
- ENT Medical Secretary (PDF, 320.6KB)
- Join the RUH (PDF, 1.3MB)
Contact Information
Name: Susan FoxJob title: Support Specialty Manager ENT DepartmentEmail address: susanfox2@nhs.netTelephone number: 01225 824556
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