WORKING SUPERVISOR – LEAD SERVICE TECHNICIAN

Company: T H WHITE Group
Apply for the WORKING SUPERVISOR – LEAD SERVICE TECHNICIAN
Location: Dorrington
Job Description:

Looking for a leadership role, or that first step into management with an expanding and professional Agricultural Dealership?

T H White Agriculture has expanded its New Holland dealership into Shropshire, launching a new regional depot near Dorrington, south of Shrewsbury.

To support this new chapter, we are recruiting a Supervisor/Senior Service Technician to lead our brand‑new team of technicians. This position requires setting high standards, upholding reputation, and ensuring customers receive trusted advice, expert service and dependable after‑sales care.

If you desire more responsibility, the variety that a Supervisor role brings and a step into management, we would like to speak with you. You will be a hands‑on service technician who also enjoys helping fellow engineers, liaising with customers and driving depot operations each day.

Hours

39 hours a week: Mon–Thu 08:00–17:00, Fri 08:00–16:00. Additional overtime (time and a half) is available earlier and later if you wish to earn more.

Key Duties

  • Management and delegation of daily jobs/workflow to the small team of technicians.
  • Supervising work in progress.
  • Managing depot administration and paperwork, ensuring accurate recording of jobs and invoicing.
  • Customer communication and keeping customers updated on jobs.
  • Proactive and positive people‑management, mentoring the team on best practices and expectations.
  • Hand‑on workshop and field‑based work servicing, maintaining, and repairing tractors, combines, forage harvesters, balers, and telehandlers.
  • Conducting advanced fault diagnostics across mechanical, electrical, and hydraulic systems.
  • Ensuring high standards of safety and workshop efficiency.

The Ideal Applicant

  • Proven technical expertise working on tractors or combine harvesters within a similar agri‑focused business.
  • A recognised apprenticeship, C&G or NVQ in land‑based engineering or a transferable qualification.
  • Strong diagnostic ability across engines, hydraulic and electronic systems.
  • A precise, methodical approach and pride in workmanship.
  • Excellent communication skills.
  • A customer‑first attitude.

Benefits

  • A competitive salary, negotiable based on your expertise.
  • Fully expensed company vehicle.
  • Formal technical training (if you do not already have New Holland experience) and additional management development plans.
  • Annual pay reviews.
  • 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays.
  • Competitive company pension scheme with employer contributions up to 8.5%, combined total up to 12.5% when you contribute (subject to qualifying period).
  • Option of joining the salary‑sacrifice smart pension scheme.
  • Life assurance cover, up to 5 times salary with service.
  • Employee share plan providing real stake in the business.
  • Staff discounts on a wide variety of products at our stores.
  • Structured long‑term development routes into Master Technician, Technical Specialist, or Service & Senior Management roles.

T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.

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Posted: June 1st, 2026