Hire Desk Assistant
Location: Dartford, Kent
Sponsorship: Please note: We are unable to offer visa sponsorship for this role.
About The Role
This role sits within our Select Plant Hire team and is focused on taking ownership of key administrative and operational processes that keep the function running smoothly.
The successful candidate will primarily manage certificate uploads and damages, ensuring accuracy, compliance and timely completion. There is also scope to support with disposals over time.
Alongside this, the role will provide ad hoc support to the hire desk, assisting with inbox management and customer queries when required.
This is a role that requires strong attention to detail and consistency, with the ability to prioritise effectively and switch between tasks when needed.
What will the role look like?
- Take ownership of certificate uploads, ensuring all records are accurate and up to date
- Manage and track damages, liaising with internal teams to resolve issues
- Support with disposals activity where required
- Provide additional support to the hire desk inbox during busy periods
- Handle incoming calls and queries in a professional and timely manner
- Maintain accurate records and support general administrative processes
- Work collaboratively with the wider team to ensure smooth day to day operations
- Uphold health, safety and compliance standards at all times
What skills and experience are we looking for?
- Confident using systems and IT tools, with strong attention to detail
- Comfortable working in a role that involves repetitive or process driven tasks
- Able to manage own workload and switch between priorities when needed
- A resilient and reliable approach, with a willingness to take ownership
- Quick to pick up new tasks and processes
- Strong team fit. able to work well within a direct and fast moving environment
About Us
Laing O’Rourke are an international engineering and construction company delivering state-of-the‑art infrastructure and buildings projects for clients in the UK, Middle East and Australia.
Certainty, reliability, quality – this is what our clients want. And at Laing O’Rourke, we have more than 150 years of experience delivering it. Laing O’Rourke’s story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.
As part of the Disability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme’. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process.
We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com
#J-18808-Ljbffr…