Service Technician

Are you an experienced Service Technician looking to take the next step in your career?

We are looking for an experienced HVAC Service Technician

Overall responsibility

To support a specified range of gas fired and electric products through servicing, commissioning and fault-finding. This role is likely to require extensive travel across the UK and potentially overseas. Activities are dependent on the needs of both the company and customer – these are planned for the role without prior approval from the employee.

This role is supplied with a Company Service Van as per the Vehicle Procurement Policy.

Key tasks include

• Attend customer sites across the UK in the completion of duties
• To provide concise and clear electronic reports in a timely manner
• To proactively report product/component issues
• To attend site meetings and training when required
• To conduct pre-installation inspections and offer advice to installers backed-up with a status report to the Service Manager
• To manage and take responsibility for stock and ancillaries allocated to your van
• To adhere to Health and Safety protocol, procedures and policies at all times
• To adhere to the Company Quality/Environmental policies
• Ensure that rules and regulations of the Gas Safe register are followed and upheld at all times
• Actively use the ERP system as required

Skill and Competence Requirements

• Full UK Driving Licence
• Thorough understanding of HVAC Industry, commercial boilers, water heaters and their applications ideally 5+ years of industry experience
• The ability to commission, test, fault-find and maintain both new and existing boiler and water heater installations
• Knowledge of solar thermal systems is desirable but not required
• Good IT knowledge including standard Microsoft Office packages
• Good literacy and numeracy skills
• Good communication skills – both verbal and written
• To act with diplomacy, professionalism and to protect the company’s interest at all times
• To hold all recognized qualifications including Gas Safe (Domestic and Commercial) and CSCS card
• Resident within a convenient location
• Flexible approach and attitude to working hours and locations
• Interest in developing knowledge of renewable technologies with a view to become F-Gas registered

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