Vehicle Service Tech Apprentice: Diagnostics & Repairs

Group 1 Volkswagen Peterborough Service Technician Apprenticeship

The Service department is vital to the success of our business. From right first‑time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

As a Service Technician/Mechanic apprentice you will be responsible for:

• Using diagnostic equipment to identify vehicle faults.
• Testing parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper‑to‑bumper overviews, service, and inspection.
• Maintaining electronic systems, including on‑board entertainment systems.
• Repairing and maintaining vehicle parts such as clutches, gearboxes, tyres, brakes and suspension.
• Completing legible and accurate paperwork for customers and centre records.
• Maintaining a clean and tidy work environment.

Qualifications required

• GCSE grades 9–4 (A–C) or equivalent in English, Maths and Science.
• In Scotland, applicants must have or be predicted to achieve Scottish National 5 grades A–C or above in English, Maths and either a Science or technical subject.
• Equivalent qualifications may include:
• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Functional Skills Level 2
• Core Skills (Scotland)
• Essential Skills (Wales)
• We accept predicted grades and offer conditional places based on predicted grades.

Personal qualities

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication skills
• Customer service orientation
• Interest in vehicle engineering

Things to consider

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system to minimise unconscious bias and ensure employees are appointed based on their talent, skills and experience.

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