Overview
Service Technician – Lancashire and Yorkshire
DeLaval is a leading developer, manufacturer and supplier of solutions for dairy farmers around the world. You will work with a small experienced team and report to the AfterMarket and Service District Manager.
Responsibilities
- Service and support DeLaval voluntary milking systems to the highest standard.
- Support district sales managers by following up enquiries and spending time with prospective and existing customers.
- Organise and prioritise workload; travel for training; may travel to support colleagues and dealers where necessary.
- There will be a huge focus on quality and customer service, as well as other duties and benefits associated with representing a global market leader.
Qualifications and Experience
- Experience of service work within the Agricultural industry
- Interest/Experience in Robotic milking systems
- Proven record of outstanding customer relations
- Fluent in English with good communication skills at all levels, demonstrating excellent verbal, written and IT skills
- Technical and mechanical knowledge
- Interest in animal husbandry and milk production is an advantage
- Full training and support will be provided for the right candidate
Personal Attributes
- Solutions focused
- Flexible with ability to plan, prioritise and improvise according to demand
- Self-starting and independent
- Takes personal responsibility to deliver what has been agreed
- Makes informed decisions when changes are deemed necessary
- Identifies and reacts to customer needs
- Cross functional team member with good cooperation and communication skills
- Confident and commercially aware
- Helps colleagues in the best interests of the customer
- Initiates activities and achieves results
- Builds trust through their knowledge and skills
Working at DeLaval
Our core values Passion, People, Professionals and Partnerships connect individuals across entities and geographies. We are guided by three behaviours: Setting Direction, Make things happen, One DeLaval.
We offer a workplace where state-of-the-art technology goes hand in hand with animal welfare. DeLaval is part of the Tetra Laval Group. In addition, we offer:
- Incentive program
- 20 days vacation plus bank holidays increasing based on service
- Company vehicle
- Company credit card for corporate use
- Employee Assistance Programme and Wellbeing Awareness (EAP)
- Company Pension Scheme
- Life Cover
- Income Protection
How to Apply
For further information, please contact:
- Recruiting Manager – Oisin Hanlon, oisin.hanlon@delaval.com
- HR – Tracey Burns, tracey.burns@delaval.com
We look forward to hearing from you!
About DeLaval
Our vision is to make sustainable food production possible. DeLaval has approximately 4,500 professionals operating in more than 100 markets around the world. DeLaval is part of the Tetra Laval Group. See more at www.corporate.delaval.com.
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