Overview
An opportunity has arisen within the Student Finance Office for an enthusiastic individual to join the team managing the invoicing and payment reconciliation for student fees, including tuition and accommodation charges. The Student Finance Office also manages student refunds and agrees payment plans where appropriate. This is an interesting and varied role and will give the opportunity for interaction with other key teams across the University to add value to the student experience.
Department/College: Finance
Location: Brunel University London, Uxbridge Campus
Hours: Full-time
Contract Type: Permanent
Salary: Grade 5 from £29,450 to £33,313 inclusive of London Weighting, with potential to progress to £35,054 per annum, inclusive of London Weighting, through sustained exceptional contribution (pro-rata if part-time).
Note: The University is committed to a hybrid working approach.
Responsibilities
- Manage invoicing and payment reconciliation for student fees, including tuition and accommodation charges.
- Assist with student refunds and agreement of payment plans where appropriate.
- Provide proactive customer service and accurate, professional advice to a wide range of customers.
- Apply knowledge of Accounts Receivable practices and manage own workload as part of a supportive team.
Qualifications and Skills
- Excellent communication skills and ability to work on own initiative.
- Experience in a customer-focused environment is advantageous.
- Strong attention to detail and ability to deliver accurate results.
Benefits and Additional Information
- Generous annual leave package plus discretionary university closure days.
- Excellent training and development opportunities.
- Great occupational pension scheme and health-related support.
- Hybrid working approach.
Closing date: 26 May 2026 (Midnight).
Interviews: Week of 15 June 2026, in person.
Application and Contact
For further details about the post including the Job Description and Person Specification and to apply, please visit the Brunel Careers site (no link provided in this version).
If you have any technical issues please contact hrsystems@brunel.ac.uk.
Eligibility: All applicants should be eligible to live and work in the UK for the duration of any offer of appointment.
EEO Statement: Brunel University London is committed to creating and sustaining a fully inclusive workforce culture. We welcome applicants from all backgrounds and communities, including those under-represented in our workforce.
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