Company Description
Optimum Claims is a Lloyd’s and London Market claims provider, specialising in delegated authority and lead claims handling across a wide range of business classes, claim complexities, and global geographies. Established in 2025, our expert team partners with carriers to deliver tailored, scalable support designed to meet their unique needs. From short-term resource solutions for boutique insurers to comprehensive claims management for global carriers, we ensure consistency, efficiency, and expert handling. With a client‑centred approach, Optimum Claims adapts seamlessly to provide outstanding service. Visit us at www.optimum.claims to learn more.
Role Description
We are seeking full-time Property Claims Adjusters to join our London-based team.
You will manage property claims by adjusting, evaluating, and settling losses while working closely with insurers, brokers, and other stakeholders to ensure efficient claims handling and excellent client service. The role will involve maintaining accurate documentation, meeting compliance standards, and contributing to the continuous improvement of claims processes.
This is an exciting opportunity to join a fast‑growing claims business that already supports more than twenty London Market insurers. The successful candidate will gain valuable exposure to a broad range of property claims, clients, and market processes within a collaborative and dynamic environment.
This is a hybrid role requiring three days per week in our EC3 London office.
Qualifications
- Strong knowledge and experience in property claims handling
- Excellent communication and customer service skills
- Familiarity with London Market processes and systems
- Ability to work effectively both independently and within a team
- Detail‑oriented with strong organisational and problem‑solving skills
- Relevant certifications or qualifications in insurance or claims management are advantageous
- Minimum three years’ experience working within the Lloyd’s or London Market
What We Offer
- Competitive salary and benefits package
- Supportive and collaborative working environment
- Exposure to a wide variety of London Market insurers and claims
- Ongoing career development and progression opportunities
- Support for professional qualifications and paid industry training programmes
- Opportunity to join a rapidly growing and ambitious business at an exciting stage of its development
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