Polish Speaking Accounts Receivable Assistant

A new opportunity for a detail‑oriented Polish Speaking Accounts Receivable Assistant to join a thriving organisation in the leisure industry. Based in Woking, this role focuses on managing accounts receivable and ensuring efficient credit control processes.

Responsibilities

• Process incoming customers’ payments (cheques, vouchers, bank transfers, etc.) and allocate correctly according to remittance advice.
• Investigate and resolve billing and payment discrepancies, taking corrective action as required.
• Collect outstanding balances to meet monthly collection targets.
• Process approved refunds to customers via card or bank transfer and ensure booking systems are updated where applicable.
• Liaise with customers to ensure timely collection of remittances.
• Investigate and resolve customers’ queries.
• Reconcile individual customer accounts on a regular basis.
• Open new credit accounts and perform account amendments as required.

Profile

• Proven experience in credit control or a similar accountancy and finance role.
• Fluent Polish language skills.
• Strong numerical and analytical skills with attention to detail.
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and negotiation skills to liaise with clients and internal teams.
• A proactive approach to problem‑solving and process improvement.
• Knowledge of the leisure, travel, and tourism industry is advantageous but not essential.

Offer

• Competitive salary up to £36,000 per annum.
• Competitive benefits package to support your well‑being.
• Permanent role based in Woking, offering stability and growth opportunities.
• Hybrid opportunity.

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