J3629 – Customer Services Lease Administrator – UK, Flexible Location (Remote/Hybrid) – Asset Finance
New Leaf Search has partnered with a specialist finance provider in its search for a Customer Services Lease Administrator.
Salary: £27,000 – £30,000 plus excellent bonus and benefits. Location: UK, Flexible Location for Homebased or close to Southampton for Hybrid working.
The Role
This is an excellent opportunity to join a dynamic customer services and lease administration team within a growing asset finance business.
You will support the full lifecycle of finance agreements, ensuring high levels of accuracy, service delivery and customer support across a broad range of administrative and customer service activities.
Key Responsibilities
- Process and load new finance agreements onto internal systems within agreed SLAs
- Set up direct debits and maintain accurate contract records
- Produce rental invoices and annual VAT statements
- Manage customer queries through to resolution
- Handle customer complaints in line with company policy and procedures
- Generate settlement figures accurately and efficiently
- Administer contract lifecycle activities including novations, extensions and reschedules
- Maintain high levels of customer service, compliance and operational accuracy
- Support team objectives and contribute positively within the wider business
Candidate Profile
- Strong administrative and organisational capability
- Excellent attention to detail and accuracy
- Good working knowledge of Word, Excel, Outlook and database systems
- Strong communication and customer service skills
- Problem‑solving capability with a proactive approach
- Experience within asset finance or financial services advantageous
We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing.
You will also require relevant IN-COUNTRY experience; without which, your application will NOT be considered.
Contact us for a confidential discussion.
Apply in confidence by sending your CV.
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