Administrative Officer – Hospital Admin (Flexible Hours)

Contact Senior Sisters Gemma Charlesworth or Sian Hirst for further information.

Job Position

Clerical Officer – Boothroyd Day Care Administration Team, Dewsbury Hospital.

Full time, Monday to Friday.

About The Role

Join our friendly professional administration team at Dewsbury Hospital. You will work as part of a multi-skilled team providing a range of administration and clerical services.

Main Duties

• Provide efficient customer service dealing with enquiries from patients, carers, medical staff, the multi‑disciplinary team and General Practitioners.
• Effectively utilise the Trust’s information systems.
• Arrange follow up appointments on the Trust’s information systems as per standard operating procedures.
• Perform general receptionist duties.
• Handle telephone appointments.
• Maintain departmental filing systems.

Qualifications

Essential person specification requirements:

• Good general education, including GCSE or equivalent in English Language and Maths.

Experience:

• Experience of working with filing systems.
• Experience of good customer or patient care.
• Experience working with IT systems.

Knowledge and Awareness:

• Confidentiality.
• Aware of own limitations.

Skills and Abilities:

• Keyboard skills.
• Develop and maintain positive working relationships.
• Demonstrate effective and clear written, verbal and telephone communication skills.
• Work with demanding workloads and prioritise tasks.
• Maintain a safe working environment for self and others.
• Willingness to take on tasks.

Eligibility and Equal Opportunity

We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups and people with disabilities or neurodivergence to apply. We are committed to equality, diversity and inclusion.

Benefits

• Access to the NHS pension plan.
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service.
• Exceptional employee health and wellbeing services.
• Onsite nurseries and childcare salary sacrifice scheme.
• Cycle to work scheme (subject to eligibility criteria).
• Car lease salary sacrifice scheme (subject to eligibility criteria).
• Working carers support and advice, carers network and carers passport.
• Flexible working options and family and carer-friendly policies.
• Established staff networks, including LGBTQ+ and Race Equality.
• Career progression, training and support.

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